Purushoth U
Bengaluru
Summary
Results-driven operations professional with proven experience in end-to-end order management for North America, skilled in SAP (PRD/PRP), Salesforce, and multi-ERP environments. Adept at handling O2C and Q2C cycles, issue resolution (ETA, WIMS, documentation), and customer service within SLA. Currently pursuing an MBA in Operations Management to deepen supply chain and process optimization expertise. Seeking to contribute to a dynamic organization by leveraging strong analytical, ERP, and workflow improvement skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Order Management Analyst
Merck Group
04.2023 - Current
- Company Overview: Sigma Aldrich Chemicals Private Limited
- Automated the ERP field in SFDC as part of a Kaizen initiative, saving 294 hours annually.
- Streamlined the legal entity name entry in SFDC quotes through automation, reducing workload by 23 hours per year.
- Achieved Minute Master Gold in the Kaizen Blitz competition.
- Received Pinnacle Performer Gold Award.
Order Management Analyst
Merck Group
11.2022 - 04.2023
- Company Overview: Randstad
- Responsible for Order Entry activities for North America (US and Canada).
- Aware of all 3 ERPs within the region (Oracle, SAP PRD/P80 and SalesForce.com).
- Analyzing data from multiple ERPs and responding to customer queries as per SLA. Queries include WIMS, ETA, and other Documentation.
- Aware of O2C and Q2C cycle.
- Member of North America Fun core team. Responsible to conduct the Engagement activities for the team.
Education
Master of Business Administration - Operations Management
Manipal Academy of Higher Education
ManipalB.COM - Bangalore City University
SSMRV College
01.2022
Pre-University Examination - Commerce
Vijaya Pre-University College
01.2019
Indian Certificate of Secondary Education - ICSE
New Millennium School
Bengaluru01.2016
Skills
- ERP Systems: SAP, Oracle, Salesforce (SFDC)
- Order Management & Processing
- Data Analysis & Process Optimization
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Leadership & Team Collaboration
- Data analysis
- ERP management
- Order entry
Certification
- Foundations of Project Management
- Forensic Accounting and Fraud Examination
- IAB Digital Marketing and Media Foundations – Google Digital Garage
- Tally ACE & Diploma in Advanced Accounting
Accomplishments
- Secured 100 in Personality Development Subject
- Presented at National Level Seminar on IPR in the Present Economic Scenario
- Kaizen Blitz Winner – Minute Master Gold
Strengths
- Quick Learner & Adaptability
- Problem-Solving & Creativity
- Effective Communication & Teamwork
- Time Management & Task Execution
Timeline
Order Management Analyst
Merck Group
04.2023 - Current
Order Management Analyst
Merck Group
11.2022 - 04.2023
Master of Business Administration - Operations Management
Manipal Academy of Higher Education
B.COM - Bangalore City University
SSMRV College
Pre-University Examination - Commerce
Vijaya Pre-University College
Indian Certificate of Secondary Education - ICSE
New Millennium School
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