Purushottam Wagh
Deputy Manager - RBL Bank
Mumbai,MH
Summary
7+ years of experience in Banking professional. Conscientious Deputy Manager who courteously provides a variety of banking services to customers and oversees all major banking operations. Adept at applying effective management skills. Specialize in working in a fast-paced environment to meet customer needs and ensure efficient banking operations.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Deputy Manager
RATNAKAR BANK
MUMBAI, Maharashtra
03.2019 - Current
- Generated operational reports for management on monthly schedule.
- Educate operations team on best practices, Bank policies and service excellence standards.
- Coordinated with Seniors in different operational issues and solutions.
- Developing and implement plans to improve communication between employees and other departments.
- Establishes goals and objectives for regular operations and special projects.
- Develop appropriate control processes to address compliance issues identified in audits and examinations; validate effectiveness of new compliance control processes through monitoring.
- Resolving customer complaints and quiers raised by branches.
- To take care of day to day operations in Payments (RTGS, NEFT, E-collection, Fund Transfer).
- Provide input in automations projects related to Payment products Like RTGS, NEFT, UPI, IMPS and BULK requests.
- Proactively initiated and implemented process improvements to ensure zero operational error.
Assistant Manager
ICICI BANK
MUMBAI, Maharashtra
06.2015 - 02.2019
- Coordinate with cross-functional multidisciplinary teams to develop various strategies for business development.
- Ensured that all client account information was kept confidential.
- Discussed with clients or stakeholders to full fill their requirements and build/maintain a healthy relationship.
- Dealing with Mutual Funds, Broking, Life Insurance Client and have good Knowledge about Financial Products.
- Tracking daily Cash Inflow and Outflow activity.
- Maintains quality service by establishing and enforcing organization standards.
- To ensure that submission of daily, weekly and monthly status of MIS OR reports are shared internally.
- Resolve queries on call or e-mail with defined TAT.
Project Co-ordinator
AMG INC
MUMBAI, Maharashtra
12.2012 - 06.2014
- Analyse the incomes sources of the organization and suggest ways to improve the Productive sources.
- Provide assistance to the planning department in formulating financial goals and objectives and determining the ways to achieve them.
- Monitored cost elements and ensured accuracy in billing.
- Maintain a record of the vouchers, receipts, bills, bank documents.
- Capability to analyse, identify problems effectively and find feasible solutions.
Education
Higher Secondary Certificate -
Dr. T. R. Naravane Collage
Mumbai 06.2007 - 04.2009
Bachelor of Management Studies -
Siddharth College
Mumbai - Fort 06.2009 - 01.2012
Skills
Basic knowledge of banking operations
Ability to manage multiple tasks
Strong knowledge of operation functions
Leadership Skills
Communication
Problem Solving
Decision Making
Timeline
Deputy Manager
RATNAKAR BANK
03.2019 - Current
Assistant Manager
ICICI BANK
06.2015 - 02.2019
Project Co-ordinator
AMG INC
12.2012 - 06.2014
Bachelor of Management Studies -
Siddharth College
06.2009 - 01.2012
Higher Secondary Certificate -
Dr. T. R. Naravane Collage
06.2007 - 04.2009