Pynni Veera Venkata Satyanarayana Swamy
Senior Analyst
Jaggampeta, Kakinada district, Andhra Pradesh
Summary
An experienced IT professional with 2.3 years in Application Support, specializing in L2 support, unit testing, troubleshooting, and issue resolution using SQL, unix, Mainframe COBOL, and Postman. Adept at analyzing and resolving technical problems quickly, ensuring smooth application performance. I take pride in delivering high-quality support, collaborating with cross-functional teams, and driving continuous service improvement.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
L2 Support
Capgemini
03.2025 - Current
- Working as L2 support on the Mainframes project.
- Handling the tickets using ServiceNow tool.
L2 Support
Capgemini
03.2024 - 12.2024
- Supported to the Applications.
- Communicating to users about the requirements.
- Handling the tickets using ServiceNow tool.
Education
B.Tech - Electrical & Electronics Engineering
Aditya Engineering College
01.2019 - 01.2022
Diploma - undefined
Aditya Engineering College
01.2016 - 01.2019
Secondary - undefined
Sri Swamy Vivekananda School
01.2015 - 01.2016
Skills
SQL
Certification
C# .NET CORE
Location
Current working location is Bengaluru, Karnataka, India
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
L2 Support
Capgemini
03.2025 - Current
L2 Support
Capgemini
03.2024 - 12.2024
B.Tech - Electrical & Electronics Engineering
Aditya Engineering College
01.2019 - 01.2022
Diploma - undefined
Aditya Engineering College
01.2016 - 01.2019
Secondary - undefined
Sri Swamy Vivekananda School
01.2015 - 01.2016
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