SQL
R SPOORTHI NAIDU
Selling Partner Support Associate
Bengaluru
Summary
Self-motivated and highly experienced brand management executive with a proven track record of building strong rapport and maintaining productive client relationships. Skilled in developing effective patient assistance procedures and excelling at multitasking. Adept at overseeing various vendor management duties, ensuring seamless operations and delivering exceptional results.
Overview
7
7
years of professional experience
2
2
Certificates
5
5
Languages
Work History
Brand Skilled selling partner support associate
Amazon India
Bengaluru
1 2022 - Current
- Provides efficient service to Amazon Sellers, escalating issues when necessary.
- Demonstrates strong time-management and analytical skills, using departmental resources.
- Collaborates with other departments to resolve seller issues and questions.
- Manages sensitive cases, identifies escalation paths, and seeks logical solutions.
- Led projects, analyzed data, and drove operational improvements.
- Provided sellers with accurate information concerning platform policies for sales, database issues, and listing inaccuracies
- Answered questions regarding seller inventory, shipping, payments and buyer complaints
Launch Team Member
Swiggy
Bengaluru
01.2019 - 05.2020
- Successful launch of more than 10,000 restaurants in one single month.
- Mentored junior team members to foster professional growth within organization.
- Participated in troubleshooting efforts for complex database-related issues as part of collaborative problem-solving approach among colleagues.
- Troubleshot issues during product launches, implementing swift solutions to minimize delays or disruptions in process.
- Developed custom scripts for automating routine tasks, increasing productivity and reducing manual intervention.
- Continuously sought opportunities for personal and professional development, staying current on industry trends and best practices to ensure peak performance as Launch Team Member.
Brand Champ
Royal Enfield
Bengaluru
06.2018 - 01.2019
- Received award for highest retails of Himalayan bike in first quarter of 2018
- Only female brand champ of Bangalore zone.
- Assisted in recruitment and training of new staff members, contributing to cohesive and high-performing team
Education
Bachelor of Engineering -
- Graduation with Distinction.
Skills
Customer Relations
Certification
Data science
Timeline
Launch Team Member - Swiggy
01.2019 - 05.2020
Brand Champ - Royal Enfield
06.2018 - 01.2019
MSRIT - Bachelor of Engineering,
Brand Skilled selling partner support associate - Amazon India
1 2022 - Current
Software
ADVANCE EXCEL
POWERBI
LINUX
DIGITAL MARKETING
Linked in profile
https://www.linkedin.com/in/spoorthi-naidu-186668150?trk=contact-info
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