Rabishankar Khila
Contai
Summary
Dynamic professional with a proven track record at Ola Electric, excelling in customer service and technical troubleshooting. Adept at data entry and problem-solving, I consistently enhance client satisfaction and streamline processes. Recognized for my innovation mindset and effective time management, I thrive in fast-paced environments while delivering exceptional results.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Service Champion
Ola Electric
Cuttack
08.2024 - Current
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Troubleshooting the issue quickly and make a efficient solution.
- Handled customer inquiries and resolved issues efficiently and professionally.
Computer Data Entry Operator
Sukunia S.K.U.S. Ltd.
Purba Medinipur
09.2023 - 03.2024
- Entered data accurately into internal databases and systems.
- Verified information for accuracy and completeness before processing.
- Managed electronic filing systems to maintain organized records.
Data Entry Operator
CONTAI - 3 BLOCK DEVELOPMENT OFFICE
Purba Medinipur
06.2022 - 07.2023
- Entered data into company systems accurately and efficiently.
- Maintained organized files for easy retrieval of information.
- Verified data for accuracy before submission to management.
Education
Bachelor of Arts - English Language And Literature
NETAJI SUBHAS OPEN UNIVERSITY
Kolkata 09.2024 - 09.2025
Certification Of Completion - Automotive Electrician V2.0
National Apprenticeship Promotion Scheme
08.2024 - 08.2025
Certification Of Completion - Electric Vehicle Service Technician
Jobs Academy
07.2024 - 08.2024
Skills
- Customer service
- Data entry
- Technical troubleshooting
- Vehicle inspection
- Problem solving
- Innovation mindset
- Time management
- Fast learning
- Task prioritization
Languages
Bengali
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Timeline
Bachelor of Arts - English Language And Literature
NETAJI SUBHAS OPEN UNIVERSITY
09.2024 - 09.2025
Service Champion
Ola Electric
08.2024 - Current
Certification Of Completion - Automotive Electrician V2.0
National Apprenticeship Promotion Scheme
08.2024 - 08.2025
Certification Of Completion - Electric Vehicle Service Technician
Jobs Academy
07.2024 - 08.2024
Computer Data Entry Operator
Sukunia S.K.U.S. Ltd.
09.2023 - 03.2024
Data Entry Operator
CONTAI - 3 BLOCK DEVELOPMENT OFFICE
06.2022 - 07.2023
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