Rachita Sehgal
New Delhi
Summary
Seasoned professional with over 28 years of experience in designing and implementing initiatives that enhance process efficiency and drive business growth. Expertise in end-to-end contract management, software licensing, and pricing strategies, coupled with a strong focus on customer satisfaction. Proven leadership skills complemented by a solid foundation in data analysis, forecasting, and bid management. Committed to leveraging extensive knowledge to further organizational objectives and improve operational effectiveness.
Overview
29
29
years of professional experience
Work History
Sr. Operations Analyst
Egnyte Inc.
05.2021 - Current
- Collaborated with stakeholders to align initiatives with organizational goals.
- Creation, designing, and implementation of the new processes.
- Evaluated proposals, and cost sheet for accuracy.
- Preparing and maintaining policy-related documentation, user guides, etc.
- Identifying and selecting data from multiple, disparate systems, and organizing the data to produce meaningful views of operational performance.
- Created instructional materials to enhance understanding of Professional Services Automation assignments with Resource Guru.
- Acted as Subject Matter Expert for the Professional Services Automation Tool – Touchbase by Kites (formerly known as Product Dossier), Resource Guru, and Monday.com.
- Managed revenue reporting on a monthly, quarterly, and yearly basis.
- Collaborated with international teams.
Manager - Sales
Whitehat Junior
09.2020 - 02.2021
Sr. Financial Contracts Analyst
CA (India) Technologies Pvt. Ltd.
01.2015 - 06.2019
- Transactional risk analysis and approval process for assigned opportunities.
- Maintained the Renewal Run Rate by ensuring appropriate contracting terms.
- Demonstrated an understanding of strategic contracting issues, including risk identification and mitigation, financial and pricing strategies, client-facing contract negotiations, and revenue recognition.
- Engaged with customers to negotiate favorable contract terms, mitigating business risk.
- Aided in bid documentation processes, contract structuring, reviews, and required escalations.
- Contracting experience in government bid documentation, services contracts, education contracts, product contracts, order forms, partnership agreements, NDAs, teaming agreements, etc.
- Knowledge and experience in contracting instructor-led trainings or virtual trainings.
- Maintained timely software license renewals through customer engagement.
- Handled customer grievances ensuring uninterrupted renewal processes.
- Facilitated customer satisfaction by offering comprehensive support.
- Collaborated with sales to manage bid requests and proposal responses.
- Compiled, sorted, and examined data, addressed inconsistencies, and visualized information using bar charts, trend lines, and pie charts for sales review.
- Established bid processing policy resolving gaps in submission process.
Sales Coordinator Government
Magna Infotech Pvt. Ltd.
05.2014 - 01.2015
- Company Overview: Client: CA (India) Technologies Pvt Ltd
Executive Assistant to Chairman
TalentPro India Pvt. Ltd.
04.2010 - 04.2014
- Company Overview: Client: CA (India) Technologies Pvt Ltd
Executive Assistant to MD
CA (India) Technologies Pvt. Ltd.
09.2009 - 04.2010
Manager Operations
Hero Motors Ltd.
05.2006 - 09.2009
Administrative Assistant
Bajaj Capital Ltd.
06.2002 - 05.2006
Sales Coordinator Government
Wallstreet Finance Ltd.
06.1996 - 04.2002
Education
B.Com. (Pass) -
Delhi University
01.1998
One-year Diploma in Secretarial Practices -
YMCA
01.1996
Skills
- Sales Operations
- Advanced Excel Skills
- Business Intelligence
- Bid Management
- Salesforce
- Contract / Proposal Management
- Apptus XAuthor
- Forecasting models
- Process flows
- Project management
- Business intelligence
- CLM
- SAP
- Tableau
- TouchBase-Professional Services tool
- Resource Guru
Accomplishments
- Received start award in Q2-2022 in excellent performance
- Bagged a couple of awards for being a team player in working towards closure for the million-dollar deals (UIDAI, DOP, GSTN and ITBA)
- Received Special Recognition Award for a valuable contribution in making FY14 Sales Kick Off and Offsite a success
Personal Information
Date of Birth: November 3rd 1977
Timeline
Sr. Operations Analyst
Egnyte Inc.
05.2021 - Current
Manager - Sales
Whitehat Junior
09.2020 - 02.2021
Sr. Financial Contracts Analyst
CA (India) Technologies Pvt. Ltd.
01.2015 - 06.2019
Sales Coordinator Government
Magna Infotech Pvt. Ltd.
05.2014 - 01.2015
Executive Assistant to Chairman
TalentPro India Pvt. Ltd.
04.2010 - 04.2014
Executive Assistant to MD
CA (India) Technologies Pvt. Ltd.
09.2009 - 04.2010
Manager Operations
Hero Motors Ltd.
05.2006 - 09.2009
Administrative Assistant
Bajaj Capital Ltd.
06.2002 - 05.2006
Sales Coordinator Government
Wallstreet Finance Ltd.
06.1996 - 04.2002
B.Com. (Pass) -
Delhi University
One-year Diploma in Secretarial Practices -
YMCA
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