Radhika Gilatar
Mumbai
Summary
HR operations and compliance specialist with over 11 years of experience managing employee lifecycle processes such as onboarding, payroll, and compliance audits. Expertise in SAP S/4HANA and SuccessFactors enhances governance and operational efficiency. Delivered effective HR services that improved employee satisfaction across diverse organizations, demonstrating strong stakeholder management and process improvement capabilities.
Overview
1
1
Certification
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Assistant Manager - HR Operations & Compliance
Sony Pictures Networks India
08.2022 - Current
- Lead HR Operations for 1,300+ employees across PAN India, ensuring seamless employee lifecycle management and operational excellence
- Drive end-to-end employee lifecycle processes including onboarding, confirmations, transfers, promotions, and separations
- Managed HRIS systems (SAP S/4HANA & SuccessFactors), ensuring accuracy of employee data, governance adherence, and reporting integrity
- Ensure compliance, audit readiness, policy adherence, and maintenance of audit-ready employee documentation
- Created and implemented SOPs and process documentation, standardizing HR operations through governance frameworks
- Drove process improvements and automation initiatives, enhancing efficiency and controls while improving employee experience
- Manage the NATS apprenticeship program, including onboarding, compliance, government portal registration, and contract administration
- Develop HR dashboards, MIS reports, workforce analytics, and compliance trackers for leadership review
- Collaborate with Talent Acquisition, Finance, IT, Facilities, Legal, and business teams for seamless HR service delivery
HR Consultant
Sony Pictures Networks India
10.2018 - 07.2022
- Managed end-to-end HR operations and employee lifecycle activities, including onboarding, employee movements, confirmations, and separation processes.
- Coordinated onboarding, payroll inputs, employee documentation, and background verification (BGV) to streamline employee experience and ensure compliance.
- Managed vendor coordination for BGV, onboarding, employee services, and other HR operational activities while ensuring service delivery and SLA adherence
- Managed vendor coordination for BGV, onboarding, and employee services, ensuring timely service delivery and adherence to SLAs.
- Maintained HRIS records and employee master data, ensuring accuracy and timely reporting to support data integrity and governance.
- Developed HR dashboards, MIS reports, headcount reports, and employee movement trackers to inform business and leadership decisions.
Senior HR Executive
Onward eServices Ltd.
04.2015 - 10.2018
- Managed HR operations for 1,000+ employees across multiple locations, ensuring seamless execution of employee lifecycle processes and enhancing HR service delivery.
- Managed end-to-end employee lifecycle activities, including onboarding, induction, confirmations, employee documentation, transfers, exits, and separation formalities, to ensure smooth transitions and compliance.
- Served as key contact for employee relations and grievance management, resolving employee concerns promptly to foster a positive work environment.
- Coordinated statutory compliance activities and maintained compliance documentation while supporting internal and external audits to uphold adherence to labor laws and organizational policies.
- Oversaw background verification processes, maintained employee records, and ensured onboarding compliance with a focus on timely closure and accuracy.
- Prepared HR reports, workforce data, compliance trackers, and management MIS in collaboration with business stakeholders to inform operational and strategic HR initiatives.
Education
Bachelor of Commerce -
Mumbai University
Mumbai 06.2008 - 06.2011
Skills
- Employee lifecycle management
- HR operations
- HR compliance and governance
- HRIS administration
- SAP SuccessFactors
- Compliance auditing
- Background verification
- Employee onboarding
- SOP development
- Process improvement strategies
- HR dashboards
- Workforce analytics
- Data management
- Third-party coordination
- Stakeholder management
Certification
- AI for HR
- Advanced Excel
- Course on Computer Concepts (CCC)
Accomplishments
- Successfully managed HR Operations for 1,300+ employees across PAN India, ensuring seamless service delivery.
- Maintained 99%+ HRIS data accuracy across 1,500+ employee records through strong governance practices.
- Enhanced employee experience by streamlining onboarding and lifecycle management processes.
- Ensured 100% audit readiness through robust compliance controls and documentation management.
- Developed data-driven HR dashboards and MIS reports to support strategic workforce decisions.
- Successfully managed NATS apprenticeship programs, vendor governance, and compliance-driven workforce initiatives.
Personal Information
Timeline
Assistant Manager - HR Operations & Compliance
Sony Pictures Networks India
08.2022 - Current
HR Consultant
Sony Pictures Networks India
10.2018 - 07.2022
Senior HR Executive
Onward eServices Ltd.
04.2015 - 10.2018
Bachelor of Commerce -
Mumbai University
06.2008 - 06.2011