Radhika Velumani

Quality Analyst

Bosch Global Software Technologies Private Limited

Coimbatore

2010.11 - Current

Created and achieved product quality objectives and met product specifications.
Mentored and coached team members on QA topics and strategies.
Developed and maintained quality assurance procedure documentation.
Wrote and maintained detailed internal documentation on developed systems.
Participated in requirements and used case reviews.
Adhered to standardized software quality assurance best practices, policies and processes.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Participated in departmental meetings to establish short- and long-term strategy.
Used MS office to create presentations, flowcharts and graphs detailing data analysis results.
Administered [Number] internal quality audits and assessed results to inform corrective action measures.
Defined and implemented quality initiatives to reduce risk.
Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
Created and revised procedures, checklists and job aids to reduce errors.
Monitored KPIs to proactively address bottlenecks and quality issues.
Created and collaborated in implementation and maintenance of customer complaint log.
Addressed non-conformance issues, pausing production to correct errors.
Analyzed quality and performance data to support operational decision-making.
Consulted manuals and process documents to investigate malfunctions.
Developed training materials, SOPs and work instructions to supplement new team member onboarding.
Liaised with vendors and end-users to uncover system optimization opportunities.
Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.