Raghav Muthuswamy

Focused on driving business growth through strategic sales initiatives, market expansion, and building lasting client relationships. Skilled in identifying new opportunities, negotiating high-value deals in both trade and institutional markets. Collaborate seamlessly with cross-functional teams to ensure flawless execution of sales strategies, always prioritizing customer satisfaction. Leverage market insights and competitor analysis to enhance performance and maximize business impact.

• Developed and maintained strong relationships with dealers and sub-dealers, driving repeat business through personalized communication and support.
• Achieved sales targets by planning effectively and identifying new sales opportunities.
• Managed logistics, supply chain, and demand for the assigned territory, ensuring timely and efficient product delivery.
• Organized on-site promotions and marketing activities to enhance brand visibility.
• Conducted competitor analysis across the territory, providing valuable market insights to guide pricing decisions.

• Managed operations for the Cycle Division, including demand forecasting, stock management, and team coordination.
• Led B2C sales initiatives and customer relationship management for the division.
• Oversaw store management duties, ensuring smooth daily operations and high levels of customer satisfaction.

• Appointed and managed distributors to expand market reach.
• Conducted market reviews and realigned market strategies to improve sales performance.
• Led merchandising initiatives to boost product visibility and appeal.

• Addressed customer queries related to delivery issues and product mismatches for North America and Indian customers.
• Resolved technical issues for Amazon devices, including Alexa, Echo, Kindle, and Amazon Pay.

• Handled digital process activities and resolved customer issues related to network connectivity.
• Efficiently addressed billing and porting issues, ensuring customer satisfaction.