Raghu Viswanath
Pune
Summary
Driving excellence, transformation, and innovation with a proven track record at various organizations spread across 17 years, specializing in the overall delivery of the Oracle FLEXCUBE product and Virtual Account Management Program across multiple countries and various multinational banks. Expert in client relationship management and project management, demonstrating exceptional cross-functional communication skills and a knack for risk assessment. Successfully led teams to deliver projects within stringent timelines, enhancing operational efficiency and client satisfaction.
Overview
17
17
years of professional experience
Work History
Assistant Vice President
Citi Bank Services India Private Limited
Pune
05.2022 - Current
- Currently leading the global design team of the Virtual Account Management Program at Citi Bank.
- Responsible for discussions with the business team to plan all the new changes on the Virtual Account Manager system, coordinate with various applications and finalize the overall plan.
- Handling the role of application manager of VAM EMEA to ensure that all the aspects related to the applications are always up to date and evolving with newer changes/updates.
- Liaise between Business and multiple application teams to manage various project-related activities and coordinate among them.
- Managing the delivery of projects into Production within planned timelines.
- Role of Project coordinator to ensure all teams are fully updated on all project-related parameters.
Senior Business Manager
HCL Technologies
Kochi
04.2018 - 05.2022
- Handled EMEA and NAM Region Customizations for the Virtual Account Management Program at Citi Bank.
- Handled the role of technical lead in the successful deployment of the Virtual Account Management Program in 20+ countries of Citi Bank.
- Liaise between HCL and Citi to manage various project-related activities and coordinate among them.
- Managed delivery of projects into Production within planned timelines.
- The primary role was of Project coordinator to ensure all team are fully updated on all project-related parameters
Senior Associate
Cognizant Technologies
Kochi
03.2017 - 04.2018
- Involved in the design and structure of the Virtual Account Management Program in FLEXCUBE Core banking for Citi Bank.
- Handled the role of technical lead in the successful deployment of the Virtual Account Management Program in 5+ countries of Citi Bank.
- Preparation of requirement documents for the new program.
- Interacting with various stakeholders and defining the scope of the project.
- Managing the delivery of projects into Production within planned timelines
Senior Consultant
Oracle Financial Software Private Limited
Bengaluru
10.2007 - 03.2017
- Involved completely from the design phase till delivery of enhancements in various modules of FLEXCUBE Core Banking for Commonwealth Bank Australia.
- Handled responsibility to handle a team of 5 to implement various phases of the project.
- Handled the role of coordinator between various stakeholders of the project and liaised between three teams of more than 25 members.
- Involved in the development of a customized payment module for the Citi team.
- Guiding product set-up team to configure product parameters
- Involved in the deployment of the FLEXCUBE core banking system to replace the legacy system onsite for multiple world-renowned banks.
- Worked on multiple versions of FLEXCUBE core banking product.
- Involved in the design phase of implementation and handled the role of sole technical resource onsite for successful implementation.
- Developed a new feature for a microfinance bank in Cambodia to have bank transactions in dual currencies.
- Developed customization to have an automation process create a customer account automatically upon successful creation for a customer.
- Developed a new interface to capture denominations of all transactions that happened at the bank.
- Developed a new feature of a lucky draw scheme for promotional products for the bank.
- Training team members and Business users on various modules of FLEXCUBE.
Education
MBA - General Studies
Indian Institute Of Management
Kozhikode04-2023
Bachelor of Science - Computer Science
Government Engineering College
Thrissur07-2007
Higher Secondary Education -
Kendriya Vidyalaya
Thrissur05-2002
Skills
- Client relationship management
- Risk assessment and management
- Project management
- Cross-functional communication and collaboration
- excellent communication skills
Languages
English
First Language
Hindi
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Accomplishments
- Awarded “I-Appreciate” from Oracle Financial Service Software Limited for leading and managing the whole implementation of the India branch of National Australia Bank (NAB).
- Awarded “V-Applaud” from Oracle Financial Service Software Limited for learning a completely new technology and handling the whole project from scratch in PRASAC Bank, Cambodia.
- Awarded “V-Applaud” from Oracle Financial Service Software Limited for handling complex requirements and delivering the same for CITI Bank.
- Awarded "Livewire" from HCL for the contribution towards project management along with valuable contributions in virtual account automation project.
Timeline
Assistant Vice President
Citi Bank Services India Private Limited
05.2022 - Current
Senior Business Manager
HCL Technologies
04.2018 - 05.2022
Senior Associate
Cognizant Technologies
03.2017 - 04.2018
Senior Consultant
Oracle Financial Software Private Limited
10.2007 - 03.2017
MBA - General Studies
Indian Institute Of Management
Bachelor of Science - Computer Science
Government Engineering College
Higher Secondary Education -
Kendriya Vidyalaya
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