Rahul Gupta

• Azure Presales Expertise: Proven in client engagement, tailoring Azure solutions to address specific challenges and goals, with strong proposal writing and impactful presentations (Presales around 60+ customers)
• Solution Architecture: Designing scalable, secure, and cost-effective Azure architectures, adept at blueprint creation, service selection, and seamless integration ( Created solution architectures for around 30+ customers including cost, PPT and SOW)
• Cloud Strategy and Transformation: Developing business-aligned cloud strategies, assessing IT landscapes, and crafting migration roadmaps for successful cloud adoption and transformation (30+ customers have been aligned for growth and strategy alignment)
• Technical Leadership: Leading cross-functional teams across solution lifecycle stages, advocating best practices, continuous improvement, and innovation. (help internal teams whenever required for deployment issues or support required)
• Designed disaster recovery plans that ensured minimal downtime in case of system failures or security breaches. Managed to created DR solutions for 10 e client need on-prem to cloud as DR and fail back as well)
• Assessed potential risks associated with a given project or initiative's execution plan; devising mitigation strategies accordingly.

• Led multiple Azure migration projects, including transitioning legacy on-premises infrastructure to cloud. (3 projects delivered)
• Azure, resulting in enhanced scalability, cost efficiency, and performance improvements ( 5 customers on-prem to Azure migration legacy infra servers)
• Conducted pre-sales activities for Azure solutions, engaging with clients to understand their specific requirements, crafting tailored proposals and presentations that effectively showcased the value of Azure services in addressing their challenges and achieving business objectives (10 customers Pre-sales)
• Provided strategic Azure consulting services to diverse clients, analyzing their current IT environments, defining cloud adoption strategies aligned with business goals, and designing (Analysis did for 15 customer on datacenter environment including Ad and depended services)
• Azure architectures for optimal performance and security (created Azure architecture for around 15 customers considering security )
• Collaborated with cross-functional teams to conduct proof-of-concepts (POCs) for Azure-based solutions such as Azure Virtual Desktop (AVD), demonstrating feasibility, scalability, and ROI to potential clients (for 5 customers did POC and demonstrate the features of AVD)
• Acted as a technical lead in Azure implementations, guiding teams through solution design, deployment, and optimization phases, ensuring adherence to best practices and delivering successful outcomes for clients.
• Prioritized projects and project tasks depending upon key milestones and deadline dates.
• Developed custom solutions based upon clients' strict requirements.

• Assessed IT infrastructure, identified risks, and devised mitigation plans to enhance security and stability
• Managing multiple teams Like VDI, App Sense’s and Build
• Designed scalable solutions, aligning with business goals, and collaborated in high-performance teams
• Led on-premises and cloud infrastructure projects, including Business Continuity Planning and
• Disaster Recovery strategies
• Delivered Citrix platforms for 18,000+ users, implemented VDI/HSD solutions, and integrated
• O365 for improved user experience
• Conducted cost analysis to optimize resource allocation
• Build Scalable environment for VDI with Automation and update of Images via SCCM Build with configurations and scripts under Task Sequence
• Gone through various roles like engineer to Team lead to Service owner for Multiple services.
• Participated in root cause analysis meetings to identify areas of concern and develop corrective action plans.
• Reduced downtime for clients by effectively managing service requests and providing timely solutions.

Conducted comprehensive analysis of customer infrastructure, documenting processes and recommending improvements

Designed solutions based on customer requirements, collaborating with architect teams in design workshops

Administered Windows Terminal Server, Group Policy management, Active Directory, and configured Citrix Policies and Load Management

Designed, installed, and configured VMware Hypervisor on various hardware, optimizing virtual environments for cost-effectiveness.

• Managing team and work with team closely in shift and worked on Change requests, incidents on tool BMC remedy
• Worked on Various projects like migration of Citrix platform
• Handing high severity tickets and work on root cause analysis on re-occurring issues under problem management
• Handling Citrix environment and work with clients to manage/publish the new applications.
• Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
• Enhanced team productivity by implementing efficient project management strategies.

• Worked as resident engineer for Windows ad and Lotus domino server
• Handle client issues related to desktop and applications
• Worked with head office for network issue and on major priority issue when required.
• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Interacted with subject matter experts to develop training material and tools for personnel.