Summary
Overview
Work History
Education
Skills
Interests
Achievements
Timeline
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Rahul Kumar

Rahul Kumar

Sales & Marketing
H.no 419A, J Pal Avenue, Mahal, Amritsar

Summary

Driven Sales with 8+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.

Dedicated management professional possessing knowledge of the sales cycle process, negotiating deals with clients, increasing client bases through cold-calling and leading teams throughout the sales process. Skilled Area Sales Manager with desire to lead teams toward achieving revenue goals. Focused on keeping up-to-date and informed on competitors and specific needs of assigned sales territory.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Area Sales Manager

Petpooja.com
Amritsar
04.2022 - Current
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Also Handling the team of 5 Relationship Managers
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Planned and directed staff training and performance evaluations.

Team Leader

Justdial.com
Amritsar
03.2017 - 08.2021
  • I joined Just Dial as Justdial Ambassador(JDA)/certified Internet consultant(CIC) and location was Jalandhar, I was promoted as a Team leader and transferred to Amritsar on September, 2018. Where I was handling a team of 7 JDA/CIC.
  • I suppose to assign the market to the team to do cold callings in different business segments by giving presentations and explain the benefits of Paid services of Justdial.com
  • Help them to close the deals by enrolling the business into Paid services, and responsible for there performance through out the month on month targets & I also have my own individual targets as well.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Functional Consultant

Hamleys
Noida
02.2016 - 03.2017
  • I joined Hamleys as a Fun Consultant . Where I do demonstrate the diff product to push the sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • During working there I got 2 times Employee of the Month Award, Appreciation letter for the best customer service from National business Head and Best grooming award in pan India.

Demonstrator

Usha International Ltd
Chandigarh
04.2014 - 02.2016
  • I joined Usha International Ltd as a Demonstrator. I managed and Do the live activities of home appliances & sell products by giving demonstration.
  • Arranged demonstration areas to be appealing to attract attention of prospective customers.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.

Guest Relations Executive

Cafe Coffee Day
Chandigarh
08.2013 - 03.2014
  • Handle the area of cafe, Welcoming the guest, taking order and serves them better.
  • Upsell & cross sell according to customer taste & preferences.
  • Also Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.

Education

High Secondary School - Commerce

Kendriya Vidhayalaya School
Amritsar
04.2009 - 03.2010

B.sc - Hotel Management & Catering Technology

Chandigarh Group of Colleges
Chandigarh
08.2010 - 07.2013

Skills

Direct sales

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Interests

Travelling & Explore New Areas

Playing Cricket

Listen to Music

Achievements

· Awarded 2 times employee of the month in Hamleys

· AWARDED By business head for best customer service in Hamleys

· Each Month From oct 2018 to march 2019 became topper on basis of sales per month

Timeline

Area Sales Manager

Petpooja.com
04.2022 - Current

Team Leader

Justdial.com
03.2017 - 08.2021

Functional Consultant

Hamleys
02.2016 - 03.2017

Demonstrator

Usha International Ltd
04.2014 - 02.2016

Guest Relations Executive

Cafe Coffee Day
08.2013 - 03.2014

B.sc - Hotel Management & Catering Technology

Chandigarh Group of Colleges
08.2010 - 07.2013

High Secondary School - Commerce

Kendriya Vidhayalaya School
04.2009 - 03.2010

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Rahul KumarSales & Marketing