RAHUL NAIR
THIRUVANANTHAPURAM
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Bajaj Finserv. Excelled in relationship building and sales team supervision, achieving and exceeding sales targets. Skilled in multitasking and fostering a positive work environment, demonstrated by successfully managing diverse teams and driving significant business growth.
Overview
14
14
years of professional experience
Work History
Area Sales Manager
Bajaj Finserv
03.2020 - Current
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Manager
Bajaj Finserv
10.2016 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
ASST Manager
Bajaj Finserv
07.2015 - 09.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Associate
Bajaj Finserv
06.2012 - 06.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
TEAM LEADER
Maruthi Automobiles
04.2011 - 04.2012
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Arts - HISTORY
MANAV BHARTI UNIVERSITY
KOLLAM03-2013
Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Organizational Skills
- Sales Presentations
- Sales team supervision
- Relationship Building
- Organization and Time Management
- Friendly, Positive Attitude
Timeline
Area Sales Manager
Bajaj Finserv
03.2020 - Current
Manager
Bajaj Finserv
10.2016 - 03.2020
ASST Manager
Bajaj Finserv
07.2015 - 09.2016
Sales Associate
Bajaj Finserv
06.2012 - 06.2015
TEAM LEADER
Maruthi Automobiles
04.2011 - 04.2012
Bachelor of Arts - HISTORY
MANAV BHARTI UNIVERSITY
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