RAHUL NAIR
THIRUVANANTHAPURAM
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Bajaj Finserv. Excelled in relationship building and sales team supervision, achieving and exceeding sales targets. Skilled in multitasking and fostering a positive work environment, demonstrated by successfully managing diverse teams and driving significant business growth.
Overview
14
14
years of professional experience
Work History
Area Sales Manager
Bajaj Finserv
Trivandrum, India
03.2020 - Current
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Manager
Bajaj Finserv
Muvattupuzha, India
10.2016 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
ASST Manager
Bajaj Finserv
CALICUT
07.2015 - 09.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Associate
Bajaj Finserv
Trivandrum, India
06.2012 - 06.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
TEAM LEADER
Maruthi Automobiles
Trivandrum, India
04.2011 - 04.2012
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Arts - HISTORY
MANAV BHARTI UNIVERSITY
KOLLAM03-2013
Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Organizational Skills
- Sales Presentations
- Sales team supervision
- Relationship Building
- Organization and Time Management
- Friendly, Positive Attitude
Timeline
Area Sales Manager
Bajaj Finserv
03.2020 - Current
Manager
Bajaj Finserv
10.2016 - 03.2020
ASST Manager
Bajaj Finserv
07.2015 - 09.2016
Sales Associate
Bajaj Finserv
06.2012 - 06.2015
TEAM LEADER
Maruthi Automobiles
04.2011 - 04.2012
Bachelor of Arts - HISTORY
MANAV BHARTI UNIVERSITY