Rahul Rakshit
Purulia
Summary
Dynamic team leader with extensive experience in P2P operations. Skilled in performance analysis and KPI monitoring, successfully driving team performance and operational excellence. Committed to delivering impactful solutions that enhance vendor relationships and compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Lead
Tata Consultancy Services
Kolkata
05.2022 - Current
- Lead, mentor, and manage a team of 9 P2P associates across locations, overseeing daily operations across invoice processing, purchase order (PO) management, and vendor reconciliations.
- Ensure the team consistently meets and exceeds key performance metrics, maintaining a 95%+ accuracy rate and compliance with SLAs.
- Identified process bottlenecks, implemented VBA Excel macros to reduce manual interventions, resulting in improved workflow efficiency and earned Green Belt certification.
- Served as primary contact for vendor disputes, invoice mismatches, and complex PO issues, ensuring swift resolutions and strengthening supplier relationships.
- Conducted performance reviews, identified skill gaps, and designed training modules to enhance associates' compliance knowledge, ERP system proficiency, and understanding of internal financial controls.
- Accurately processed high-volume 2-way and 3-way matching of invoices against Purchase Orders and Goods Receipts using SAP.
- Managed PO creation, verification, and amendments, collaborating closely with procurement teams and external vendors to resolve discrepancies.
- Assumed the role of Team Leader due to consistent operational excellence, high accuracy rates, and a proactive approach to complex workflows.
Senior Associate
Wipro
Kolkata
03.2018 - 05.2022
- Managed the high-volume creation, validation, and issuance of Purchase Orders (POs) within the P2P cycle, ensuring precise alignment of quantities, contract pricing, and payment terms.
- Audited incoming purchase requisitions against active vendor contracts and corporate procurement policies to eliminate non-compliant spending before PO dispatch.
Associate
Concentrix Daksh Pvt Ltd.
Kolkata
12.2016 - 01.2018
- Provided end-to-end assistance to customers regarding diverse insurance products, helping them understand policy terms, coverage details, premiums, and exclusions.
- Handled complex customer queries, policy updates, and claims processing requests with empathy and clarity, ensuring a high First Contact Resolution (FCR) rate.
Education
B.com - Accounting
Jagannath Kishore College
Purulia08-2016
Higher Secondary - Commerce
Purulia Zilla School
Purulia05-2011
Madhyamik -
CRHS
Purulia05-2009
Skills
- Invoice processing
- Purchase order management
- Performance analysis
- Project management
- Team leadership
- ServiceNow expertise
- KPI monitoring
- Query management
- Conflict resolution
Languages
English
Proficient (C2)
C2
Bengali
Native
Native
Hindi
Proficient (C2)
C2
Certification
- Six Sigma Green Belt
Accomplishments
- Star of the month Award - Feb 2026
- Contextual Master Award - Nov 2025
- Star of the month Award - Nov 2024
- Star of the month Award - Apr 2023
- Star of the month Award - Jan 2023
Timeline
Team Lead
Tata Consultancy Services
05.2022 - Current
Senior Associate
Wipro
03.2018 - 05.2022
Associate
Concentrix Daksh Pvt Ltd.
12.2016 - 01.2018
B.com - Accounting
Jagannath Kishore College
Higher Secondary - Commerce
Purulia Zilla School
Madhyamik -
CRHS