Handling all branch activity, Authorization of Cash remittances, Deliverables, Locker, Death claim settlement, Customer Service.
Cash Handling (INR and FCY) dealing with NR Customer, ATM / CDM cash vault custodian.
High value transaction, Outward / Inward remittance FCY cheque clearance, Audit queries reverts.
Locker operation, deliverables stock checing, customer service part (Stop payment, Clearing Cheques, Dormant account activation.
Account opening process, documentation part of CASA, FD, Mutual Funds, Govt Policy, Life Insurance / General Insurance leads generat
(Manager)
PB Authorizer & Teller Authorizer
HDFC Bank Ltd
06.2019 - 06.2023
Critical observation based on audit report finding convert into process improvements and system enhancement.
Cash Handling (INR and FCY) dealing with NR Customer, ATM / CDM cash vault custodian.
High value transaction, Outward / Inward remittance FCY cheque clearance, Audit queries reverts.
Locker operation, deliverables stock checing, customer service part (Stop payment, Clearing Cheques, Dormant account activation.
Account opening process, documentation part of CASA, FD, Mutual Funds, Govt Policy, Life Insurance / General Insurance I
(Deputy Manager)
LIM OPS Authorizer & Inputter
Yes Bank Ltd
10.2013 - 06.2019
Resolving discrepancies of branches related to A/C opening processes and Branch queries.
Authorization of Account Opening CA/SA Term Deposit and fund transaction.
Managing KYC Account Checker ensuring timely authorization check within TAT.
Training and guidance to new employees related to account opening process Authorization Level.
Understand and be aware of process and procedures to be followed in case of contingency situations.
Take care of things related process improvement and system enhancement share them with the seniors and after that help the team members in the implementation part.
(Sr. Officer)
EnetDept
HDFC Bank Ltd
06.2011 - 10.2013
Creating Access rights, User IDs, Bene Addition, MOP, Mandates.
Client servicing and e-mail communication.
Payroll of ADFC Ltd
(J. Officer)
Education
MBA - undefined
DAV Institute of Management
01.2011
Professional Qualification
BBA - undefined
DAV Institute of Management
01.2009
Skills
Ability To Work In A Team, Comprehensive Problem Solving Abilities