Yogesh Kumar
Jhunjhunu Rajasthan
Summary
Results-driven professional with expertise in loan processing, documentation verification, and operational compliance. Committed to fostering a positive work environment and enhancing team coordination.
Overview
1
1
year of professional experience
4036
4036
years of post-secondary education
Work History
Assistant Branch Head
Asirvad micro finance
Bhuhana
07.2024 - Current
- Assisted in managing daily branch operations and customer service activities.
- Supported loan processing and documentation verification for clients.
- Coordinated training sessions for new staff on company procedures.
- Organized branch events to promote financial literacy within the community.
- Implemented branch policies to enhance operational efficiency and compliance.
- Maintained accurate records of customer accounts and transactions.
- Assisted Branch Head in developing and implementing branch goals, objectives, policies and procedures.
- Supported loan processing by verifying documents and assessing applications.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
Education
Bachelor of Science - Hindi
Dindayal Upadhyay Shekhawati University
Sikar, India 11.2017 - 07.2020
12th Bal Sadhna Senior Secondary School
Gudha Gorji, India 10th Bal Sadhna Senior Secondary School
Gudha Gorji, India Skills
- Loan processing
- Documentation verification
- Operational compliance
- Financial literacy training
- Record management
- Customer relationship management
- Team coordination
- Problem solving
Languages
Hindi
First Language
Timeline
Assistant Branch Head
Asirvad micro finance
07.2024 - Current
Bachelor of Science - Hindi
Dindayal Upadhyay Shekhawati University
11.2017 - 07.2020
12th Bal Sadhna Senior Secondary School
10th Bal Sadhna Senior Secondary School