Fitness
AIM: To be a part of challenging team in your organisation, grow and contribute and simultaneously achieve organisation goals as well. PERSONAL SUMMARY: Knowledgeable and dedicated customer service professional with extensive experience. Solid team Leader with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialise in quality, speed and process optimisation. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Well-qualified Customer Service proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organised with team-oriented mentality and dedication to customer satisfaction, ability to provide a highly personalised service to customers. Able to make sure that goods are attractively displayed and confident enough to assist unsure customers with product selection.
Handling Team of 4 different locations
•meeting with HNI and potential client
And plan their vacations and journey.
•maintaining Proper excel of team operational work with daily team meetings
•meeting with Hotels owner as well as TA(travel agent).
•handling daily operations of the hotels
•coordinate with hotel owners and TAs(travel agents) to plan vacations and handle staying part of the customers
ACHIEVEMENTS:-
** Accurate reporting of all of the above tasks at the end of each shift
**Achieving daily target of EBT and flight Ticket
**Interacting with passengers and generate leads with references.
**Team leading with different allocations
**WTW certified trainer for MHB
ACHIEVEMENTS:-
**Received The award of 6E MHB TRACKER from indigo
**Received the Award of “employee of the month” continue achieving EBT target for 3 months in Indigo
**generating revenue through upgrading passengers
**generate leads with daily passenger references and EBT revenue
** Maintain effective communication with gates for connecting passengers for the transit flights
ACHIEVEMENTS:-
:- Recieved certificate for “best Team performer”
:-Recieved “PERFORMER” in Training At Jetaiways
PROFESSIONAL SKILLS
Has a very good leadership skills
Has very good convincing power and communication skills
Always Attentive and Proactive on floor
Prompt in understanding customer needs
Loyal, Devoted and Trustworthy to company
Always Professionally dressed
PERSONAL PROFILE
Name : Rahul Shrivastava
Height : 175 cms
ACHIEVEMENTS:-
Upgrading the Membership [ Generated 13Lakh ₹ Revenue on 2nd month only].
Recieved the best MEM( Member experience Team Consistent for 2 Months.
ACHIEVEMENTS:-
**Received The award of 6E MHB TRACKER from indigo
**Received the Award of “employee of the month” in Indigo
ACHIEVEMENTS:-
:- Recieved certificate for “best Team performer”
:-Recieved “PERFORMER” in Training At Jetaiways
* Awarded as best senior under officer in national integration camp(NCC) Amritsar
Punjab.
* Received the award for the best choreographer in “spandan” techfest at College.
Fitness
Dancing
Writting Rhymes
Travel & Sports
Stock market