Rahul Thiayagarajan
Coimbatore ,India
Summary
Experienced Sales and Operation Manager with knack for streamlining processes and boosting team performance. Delivered measurable improvements in sales targets and operational efficiency. Known for fostering collaborative environment that drives results and enhances client satisfaction.
Overview
2
2
Languages
7
7
years of post-secondary education
10
10
years of professional experience
Work history
Sales and operations head
Codetech
Chennai , India
2024.09 - 2026.06
- Managed supplier relationships, improved service delivery standards.
- Achieved high employee retention rates by cultivating a positive workplace culture.
- Analysed market trends, influenced product development strategies accordingly.
- Elevated customer satisfaction levels with proactive communication and issue resolution.
- Supported front-line sales teams with well-coordinated administrative operations.
- Facilitated smooth workflow transitions through effective change management practices.
- Maintained ownership of Course sales pipeline, sourcing and developing new business opportunities to drive sales.
- Monitoring KPI and improving daily work efficienct (100+ dials and 120 minutes talktime)
STUDENT SUCCESS
NXTWAVE
Coimbatore
2024.09 - 2025.06
- Provided bespoke academic advice, improving student success rates.
- Collaborated with parents and school staff for better student success.
- Enabled student success with personalised tutoring sessions.
- Fostered a supportive and inclusive classroom environment for optimal student success.
- Offered academic guidance during office hours, supporting student success.
- E-mail invites and contacting average of 70 TPO and placement cells to discuss on Generative AI workshop
Senior business development manager
EDUBRIDGE INDIA
Coimbatore
2022.03 - 2024.03
- Dealing with AWS, Data analytics, JAVA Fullstack, Software testing
- Connecting with prospects and converting them
- Achieving 10 days cycle targets 2-5 registrations
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Monitored daily operations whilst reducing operational cost significantly.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Coordinated with various departments for seamless workflow.
- Achieved higher team efficiency with regular training and mentoring sessions.
Business Development Associate
Byjus (Think and learn private limited)
Coimbatore
2019.12 - 2021.11
- After sales queries and concerns carried out to maintain customer base
- Hybrid sales platform
- Conducting visits demo and field visits for closure
- End process of product delivery till documentation process for onboarding
- Maintaining consistency of sales track with achieveing the daily KPI connecting 50+ customers(parents and students)
- Optimised sales funnels, enhancing lead generation efforts.
- Utilised CRM systems to manage leads and track progress towards targets efficiently.
- Brainstormed ideas with clients and stakeholders to maximize project potential.
B2B SALES
HYDROX TECHNOLOGIES
Abu Dhabi
2019.08 - 2022.11
- Sales and marketing
- Fixing appointments and meeting clients
- Sales and marketing
- Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
- Conducted sales training sessions for increased product knowledge amongst staff.
Sales and marketing
G Tech electrodes Coimbatore
Coimbatore
2018.11 - 08 2019
- Taking complete responsibility of the product
- Delivering to customers
- End to end process was taken care
- Partnered with sales and marketing teams to drive revenue growth through insightful analysis.
- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
- Maintained accurate records of all sales and marketing activities to ensure transparency.
- Aligned sales and marketing operations, fostering a more cohesive corporate identity.
QA software tester
Aurigo Software technologoes
Bengaluru, Karnataka
2016.07 - 2018.09
- Ensured compliance with quality standards whilst performing thorough system checks.
- Identified critical bugs for immediate rectification and improved user experience.
- Assured seamless operation of applications, enhancing customer satisfaction.
- Provided detailed reports on test results for informed decision making.
- Enhanced efficiency of testing processes using advanced QA tools.
- Contributed to meetings with clients to discuss requirements for new products or updates to existing products.
Education
B.Tech - Information Technology
Coimbatore Institute of Technology
Coimbatore 2012.08 - 2016.06
Higher Secondary Education -
Kids Club Metric School
Tiruppur 2010.03 - 2012.03
Secondary Education -
Century Foundation Metric School
Tiruppur 2009.03 - 2010.04
Skills
- TEAM MANAGEMENT
- MID LEVEL PROGRAMMING SKILLS SQL,C,XML
- NEED ANALYSIS, EMAIL MARKETING, ORGANISING CAMPAIGNS IN COLLEGES AND SCHOOLS
- AUTOMOBILE KNOWLEDGE
Languages
English - Native or Bilingual Proficiency
Tamil - Native or Bilingual Proficiency
INTERESTS
MOTORSPORTS, SALES, MARKETING, COLD CALLING, CUSTOMER SUCCESS, PHOTOGRAPHY, VEHICLE EVALUATION, MANUAL TESTING, TPS, GAMING, JIRA
Timeline
Sales and operations head
Codetech
2024.09 - 2026.06
STUDENT SUCCESS
NXTWAVE
2024.09 - 2025.06
Senior business development manager
EDUBRIDGE INDIA
2022.03 - 2024.03
Business Development Associate
Byjus (Think and learn private limited)
2019.12 - 2021.11
B2B SALES
HYDROX TECHNOLOGIES
2019.08 - 2022.11
Sales and marketing
G Tech electrodes Coimbatore
2018.11 - 08 2019
QA software tester
Aurigo Software technologoes
2016.07 - 2018.09
B.Tech - Information Technology
Coimbatore Institute of Technology
2012.08 - 2016.06
Higher Secondary Education -
Kids Club Metric School
2010.03 - 2012.03
Secondary Education -
Century Foundation Metric School
2009.03 - 2010.04