Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Rahul Verma

Gurgaon

Summary

Dynamic Associate Program Manager at Spinny with established expertise in process optimization and cross-functional leadership.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate Program Manager

Spinny
Gurgaon
08.2021 - Current
  • Led operations team of 45 analysts in managing workflows, audits, and productivity metrics.
  • Achieved 99% accuracy in automated verdict logic for Maruti and Hyundai, minimizing manual efforts.
  • Reduced SH-related bad procurement from 12% to 2%, saving ₹7 to ₹15 lakhs monthly.
  • Initiated auction workflows for high refurb and bad cars, improving liquidation rates and profitability.
  • Implemented P&L-based approval processes for refurb vehicles to streamline decision-making.
  • Deployed automated task allocation and city-based lead profiling to enhance TAT and minimize leakage.
  • Developed dashboards that identified inspection errors, decreasing evaluation time by 15 minutes.
  • Currently advancing Honda login-based SH extraction and TATA verdict automation projects.

Business Development Manager - Central Operations

Pristyn Care
Gurgaon
12.2020 - 08.2021
  • Led improvements in central operations, driving a 20% increase in product availability and service capacity.
  • Delivered actionable insights to senior leadership through structured quarterly reports and dashboards.
  • Identified operational risks, implemented mitigation plans, and monitored KPIs to support business growth.

Relationship Manager

Spinny
Gurgaon
02.2019 - 12.2020
  • Engaged with customers throughout the sales journey—from test drives to post-sale follow-ups—consistently exceeding sales targets.
  • Developed and nurtured new customer relationships while maintaining detailed vehicle and client records.
  • Conducted pre-delivery checks, and ensured a smooth customer experience during vehicle handover.

Education

Bachelor of Engineering - Mechanical Engineering

Rustamji Institute of Technology
Gwalior, Madhya Pradesh
07.2018

Skills

  • Process optimization and automation
  • Program and project management
  • Cross-functional team leadership
  • Vendor management and negotiation
  • Operational analytics (Excel, SQL)
  • Cost control and P&L understanding
  • Stakeholder engagement and reporting
  • Quality assurance and continuous improvement
  • Strategic execution and decision-making
  • Time management and performance metrics

Certification

Lean Six Sigma Green Belt, Sparen & Gewinn Consulting, 03/01/25

Projects

  • Verdict automation (Maruti and Hyundai): increased accuracy from manual effort to 99%, improved lead coverage by 30% to 40% per OA
  • Cost marking automation reduced inspection time by 15 minutes per vehicle by pre-filling standard issue codes
  • Auction strategy for high-refurb cars: reduced inventory hold of bad cars, and increased cost recovery
  • Ideal Cost Predictor Tool: Built a report to estimate refurb cost based on metadata
  • P&L-based decisioning: enabled faster pricing decisions and approvals aligned to margins

Timeline

Associate Program Manager

Spinny
08.2021 - Current

Business Development Manager - Central Operations

Pristyn Care
12.2020 - 08.2021

Relationship Manager

Spinny
02.2019 - 12.2020

Bachelor of Engineering - Mechanical Engineering

Rustamji Institute of Technology

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Rahul Verma