Rahul Kumar Rai
Senior Software Engineer
Bengaluru
Summary
Software Engineer with total 7 years of experience. 5 years of experience in JAVA back-end development within the Cloud Contact Center platform & Cyber Security Domain.
Experienced in using AWS JAVA SDK for custom Dashboard development and extensively integrated third-party REST API's.
Also developed , build deployed & maintained tools for Internal teams and a client(B2B) facing service.
Knowledge of TDD Environment & Experienced in developing J2EE web application to Automate tasks (Verification/Validation/Reporting of Configuration and to manage configuration of VOIP platform) for different teams .
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Software Engineer
LiveVox Solutions Pvt. Ltd
07.2019 - Current
- Designed and developed application to scrub DNC "Do not call" numbers from customers campaign file for compliance purpose.
- Successfully developed application using Java and Query to clone different Jobs(Automated tasks like generating report , sending call recordings to customers) across different clients. With this tool client setup team was able to reduce their manual tasks by more than 50%
- Developed multiple web application to automate tasks of QAUT and Customer support team
- Developed Tool using J2EE web applications which monitors more than 1500 media servers for number of concurrent calls to Display warning if any server stops dialing campaign
- Also developed feature restart application server where campaign got stuck
- Worked on application which used to test perform feasibility analysis customer's(call centre) network infrastructure to test if their network can support of product
- Developed , Build , Deployed & Maintained using CI/CD pipeline in Jenkins
- Developed , Build , Deployed application to monitor number of active number of Agents on more than 500 servers
Senior QA Test Engineer
REVE Systems
03.2017 - 06.2019
- Worked with product manager and developers to create and develop test cases for Endpoint security solutions
- Successfully managed Test life-cycle of product staring version 1.0.0 to 1.2.37
- Implemented virtual Network of more than 1500 computers using Windows servers and Oracle Virtual Box to test different functionality (Patch Management Vulnerability Assessment , malware detection) of Endpoint security solutions.
- Also worked with customers to implement/install End Point security solutions
- Supported quality team members during corrective action updates
- Developed strong communication and organizational skills through working on group projects
Education
Bachelor of Technology - Computer Science And Engineering
Vishveshwarya Institute of Engineering And Technology
Ghaziabad 07.2012 - 06.2016
Skills
Spring Boot
Microservices
Rest API
AWS SDK
Maven
Gradle
Docker
Redis
Linux
Gitlhub
SQL
JIRA
Timeline
Senior Software Engineer
LiveVox Solutions Pvt. Ltd
07.2019 - Current
Senior QA Test Engineer
REVE Systems
03.2017 - 06.2019
Bachelor of Technology - Computer Science And Engineering
Vishveshwarya Institute of Engineering And Technology
07.2012 - 06.2016
Similar Profiles
CHAITRA RAMAPRASADCHAITRA RAMAPRASAD
Senior Technical Documentation Specialist at LiveVox Solutions Pvt LtdSenior Technical Documentation Specialist at LiveVox Solutions Pvt Ltd
Chirag Rashmikant KarkhanisChirag Rashmikant Karkhanis
Sr.NOC Engineer at LiveVox Solutions Pvt LtdSr.NOC Engineer at LiveVox Solutions Pvt Ltd
Raghunandan MPRaghunandan MP
Senior Specialist Technical Support Engineer at Livevox Solutions Pvt LtdSenior Specialist Technical Support Engineer at Livevox Solutions Pvt Ltd