Rahul Sharma
Chandigarh
Summary
Results-driven Cluster Head with expertise in strategic planning and team leadership. Skilled in driving market penetration and revenue growth through innovative sales strategies. Focused on enhancing customer engagement and satisfaction, fostering collaboration, and optimizing performance. Strong communicator with a proven ability in problem-solving and adaptability, ensuring effective project delivery and team synergy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cluster Head
Xiaomi India Pvt Ltd
Chandigarh
01.2023 - Current
- Developed and implemented sales strategies that increased market penetration and supported revenue growth.
- Monitored sales performance and market trends, providing strategic direction for growth opportunities.
- Evaluated sales performance metrics to identify areas for improvement, enhancing team productivity and effectiveness.
- Coordinated cross-functional teams to develop products and services aligned with customer needs and market trends, improving overall cluster responsiveness.
- Collaborated with marketing teams to align promotional activities with sales objectives.
- Managed key client relationships to ensure satisfaction and retention rates.
- Analyzed market trends to inform strategic planning and decision-making processes.
- Identified potential risks associated with operations within the cluster, working closely with stakeholders to mitigate them.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Senior Area Sales Manager
Reliance Retail- AJIO
HP Pathankot & J&K
01.2020 - 01.2023
- Oversaw team performance, training staff to deepen product knowledge and enhance sales effectiveness.
- Collaborated with marketing teams to design and launch promotional campaigns that drove awareness for key products.
- Developed sales strategies that increased customer engagement in retail fashion.
- Analyzed market trends to identify opportunities for new product lines.
- Managed inventory levels to ensure optimal stock availability across regions.
- Conducted regular sales meetings to align team objectives and share insights.
Senior Branch Sales Manager (Mobiles)
TJ Communication
JK Pathankot & Amritsar
01.2016 - 01.2020
- Led branch sales team to achieve targets and enhance customer satisfaction.
- Created strategies that increased sales and enhanced customer satisfaction.
- Developed and implemented strategic plans for branch growth and development.
- Managed daily operations of a branch, including customer service, staff scheduling, and product distribution.
- Managed inventory levels to ensure product availability for customers.
- Built relationships with new and existing customers by personally interviewing to identify needs and preferences and delivered products and services that fit customer perfectly.
- Cultivated key client relationships, ensuring satisfaction and retention.
- Formulated B2B marketing strategies that boosted brand visibility and reach.
- Led negotiations with vendors to secure favorable terms and pricing agreements.
Education
General Management EDP -
XLRI Delhi
DelhiMBA - Marketing & Production Management
Swami Vivekananda Subharti University
Meerut, UP12.2019
Graduation in Arts -
07.2016
Skills
- Sales strategy
- B2B Sales
- B2C Sales
- Client management
- Market analysis
- Customer engagement
- Financial Oversight
- ERP software
- Advanced Excel
- Project Planning
- Operations management
- Team leadership
- Decision making
- Analytical Thinking
- Problem resolution
- Critical thinking
- Effective communication
- Adaptability
- Change Management
Certification
• Strategy and Game Theory for Management - IIMA
• Leadership Skills - IIMA
• Advanced Sales Strategies Certification, Linked Learning Institute
• Accredited People Manager, GOLD Certified, Reliance Retail University
• Leadership Skills - IIMA
• Advanced Sales Strategies Certification, Linked Learning Institute
• Accredited People Manager, GOLD Certified, Reliance Retail University
Accomplishments
• Awarded 'Best TSM PBHP' in sales collections and KAM Buyers Retention MPM, 07/01/22.
• Top Performing Cluster Head in High Value selling Handsets
• Accredited as 'People Manager Certified GOLD' by Reliance Retail University.
• IIM Lucknow Certified in Leadership Skills.
• Top Performing Cluster Head in High Value selling Handsets
• Accredited as 'People Manager Certified GOLD' by Reliance Retail University.
• IIM Lucknow Certified in Leadership Skills.
Languages
- English
- Punjabi
- Dogri
- Hindi
- English
- Punjabi
- Dogri
Skills And Technical Proficiency
- Expert in B2B & B2C Sales, Client Relationship Management, and Territory Budget Control.
- Proficient in MS Office, Advanced Excel.
- Leadership Skills
- Team Management
- Distribution Width Planning and Execution Specialist.
- Key Account Managing KAM
- Skilled in Project Planning, Promotions, and Analytical Thinking.
Contributions
- Spearheaded key initiatives in distribution and retail segments, leading to substantial revenue growth.
- Implemented innovative sales strategies and customer service improvements.
- Successfully managed and motivated teams to achieve operational excellence.
Websites
Timeline
Cluster Head
Xiaomi India Pvt Ltd
01.2023 - Current
Senior Area Sales Manager
Reliance Retail- AJIO
01.2020 - 01.2023
Senior Branch Sales Manager (Mobiles)
TJ Communication
01.2016 - 01.2020
General Management EDP -
XLRI Delhi
MBA - Marketing & Production Management
Swami Vivekananda Subharti University