Summary
Overview
Work History
Education
Skills
Process Improvements And Automation
Personal Information
Languages
Timeline
Generic
Raj Kumar K

Raj Kumar K

Chennai

Summary

Experienced HR operations professional with expertise in managing HR global processes, stakeholder collaboration, and delivering strategic reports. Skilled in process optimization, user acceptance testing, and automation to enhance efficiency. Known for problem - solving and leadership abilities, with a focus on delivering results and building positive relationships.

Overview

8
8
years of professional experience

Work History

Senior Executive - HR Operations

Cognizant Technology Solutions
Chennai
04.2022 - 08.2025
  • Managed day-to-day UK HR operations hire to retire tasks, including employee Onboarding, Offboarding, Position administration, Internal employee changes, leave administration etc. in Workday & SAP HR.
  • Updated payroll inputs, including bank details, salary update, statutory payments, incentives, bonuses, and other compensation related changes in Workday & SAP to ensure accurate and timely payroll processing.
  • Performed bulk uploads in Workday using EIB Inbound integration template & in SAP using Win-shuttle.
  • Responsible for scheduled EIB Outbound data integration from Workday to SAP.
  • If there are any issues in the integration, this will create a smart case. We will analyze the error in smart cases, will rectify the error and will complete the smart case. Once the smart case is completed the respective data will be integrated to SAP in next few minutes.
  • Supported Line managers by providing reports, including headcount, joiners & leavers, sickness report, IT access, absence, time writing and others using Workday & SAP ad hoc - query ensuring compliance with European GDPR standards.
  • Collaborated with cross functional stake holders to resolve technical issues related time writing, work schedules etc.
  • Managed daily escalations and ensured strong rapport with clients through effective communication and timely resolutions.
  • Allocated tasks to team members, tracked progress, and ensured timely completion of deliverables, while adhering to SLA requirements.
  • Performed User acceptance testing (UAT) for Workday implementation, identified bugs and reported issues via Jira for resolution.
  • Created and executed training plans for new joiners on Workday and SAP systems. Also managed process-related queries for team of 8 members, ensuring clarity, consistency, and operational efficiency.

HR Operations Executive

Barclays Global Services
08.2021 - 04.2022
  • Company Overview: Contract Via Kelly's Services
  • Provided operational support to Barclays' U.S. HR team, ensuring seamless HR processes and services.
  • Responsible for contract extensions and conducting pre-employment screenings for U.S.-based candidates.
  • Drafted and issued HR documentation, including promotion, transfer, and offer letters for candidates.
  • Maintained and updated employee data across multiple platforms, such as SAP, Nakisa, and Taleo.
  • Performed peer checks and documented observations in the error log to ensure data accuracy and compliance.
  • Generated reports tailored to managers' requirements to support informed decision-making.
  • Contract Via Kelly's Services

Business Operations Executive

CASAGRAND PVT. LTD.
10.2019 - 08.2021
  • Supported the CRM collection team to enhance and expedite collections processes.
  • Conducted detailed analysis to identify areas for improving collection efficiency and effectiveness.
  • Oversaw the end-to-end collection process, addressing delays and reconciling reports from CRM and MIS systems.
  • Analyzed project-specific sales reports to guide the engineering team in prioritizing construction of high-potential blocks for collections.
  • Prepared and published reports highlighting outstanding collections impacted by inter-departmental dependencies.
  • Reviewed cancellation trackers to develop retention strategies, including tailored offers to retain clients.
  • Examined monthly collection trends and collaborated with the Manager to establish and achieve monthly collection targets.

Operations Executive

THE TIMES OF INDIA
12.2017 - 10.2019
  • Company Overview: Contract via Services Unlimited
  • Managed the receipt and distribution of 13 magazines under the publication's portfolio.
  • Performed quantity planning, order generation, and maintained an accurate customer database using SAP.
  • Coordinated with branches across Tamil Nadu to ensure timely release and delivery of magazines.
  • Planned monthly indents to align inventory with future demand forecasts.
  • Prepared net sales reports to provide insights into performance and trends.
  • Collaborated with the sales team to drive operational efficiency and achieve business objectives.
  • Contract via Services Unlimited

Education

Bachelor of Computer Science - Computer Science

Guru Nanak College
Chennai

Master of Business Administration - General

Pondicherry University
Chennai

Skills

  • SAP HR and Workday
  • ServiceNow expertise
  • Workday integration support
  • EIB inbound and outbound
  • User acceptance testing (UAT)
  • Volume allocation management
  • SLA oversight
  • Process improvement initiatives
  • GDPR compliance
  • Data reporting and visualization
  • SAP ad hoc query
  • Advanced Excel proficiency
  • Data-driven planning strategies
  • Client-focused approach
  • Report writing skills
  • Critical thinking abilities
  • Effective communication skills
  • Interpersonal skills
  • Proactive mindset
  • Self-motivated attitude
  • Organizational excellence

Process Improvements And Automation

  • Automated the segregation of duties (SOD) report using macros and VBA, significantly reducing manual effort by over 70% and increasing the report's accuracy and timeliness
  • Optimized ticket review meetings: implemented structured processes to prioritize and track tickets, improving resolution efficiency and stakeholder collaboration

Personal Information

Total Experience: 7.5 years

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Timeline

Senior Executive - HR Operations

Cognizant Technology Solutions
04.2022 - 08.2025

HR Operations Executive

Barclays Global Services
08.2021 - 04.2022

Business Operations Executive

CASAGRAND PVT. LTD.
10.2019 - 08.2021

Operations Executive

THE TIMES OF INDIA
12.2017 - 10.2019

Bachelor of Computer Science - Computer Science

Guru Nanak College

Master of Business Administration - General

Pondicherry University

Similar Profiles

CREATE PROFILE
Raj Kumar K