Raja Biswas
Medical Coder (CPC-A)
Kolkata
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Subject Matter Expert
V Connect Global
Kolkata
04.2022 - 08.2024
- Mentored junior team members, contributing to their professional growth and development.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Conducted regular reviews of operations and identified areas for improvement.
- Served as go-to expert for resolving technical challenges, enabling smoother project progression.
Senior Process Associate
V CONNECT GLOBAL
Kolkata
09.2021 - 04.2022
- Coding of services (ICD 10 & HCPCS Level II), Prior Authorization. Eligibility Verification, Prior Authorization, Documentation.
- Compatible in handling and navigation of different insurance portals, such as Aetna, Avality, Healthfirst, Fidelis, and Noridian.
- Worked with different insurances like Senior Whole Health, Integra MLTC, Villagecare Max, VNS, Fidelis, Worker's Compensation, United Healthcare, Healthfirst, NY Medicaid, Straight Medicare, and Aetna. Point Comfort Underwriters, Magnacare, Partners Health Plan, Health Partners Plan , Archcare , 1199 National Benefit Fund , Elderplan , Elderserve , Oscar, Agewell
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
Co-Founder Remo"s Restaurant
Self Employed Services
Kolkata
11.2020 - 07.2021
Senior Executive at Events & Client Servicing
Arohan Marketing
Kolkata
01.2019 - 02.2020
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
- Maximized revenue potential through diligent market analysis and identification of growth opportunities in emerging markets.
Trainee
Club Hotels HochSauerland
Winterberg
06.2011 - 11.2011
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Interacted with customers under supervision to support operational objectives.
Education
West Bengal Board of Secondary Education -
South Point School, India
Kolkata 04.2006 - 05.2007
Central Board of Secondary Education -
Kendriya Vidyalay Army HQ
Barrackpore 04.2010 - 05.2011
B.Sc Hospitality Studies - Food & Beverage Service
Institute of Advance Management
Kolkata 06.2011 - 07.2014
Skills
Training and mentoring
Strong analytical skills
Adaptability
Active Listening
Reliability
Problem-solving abilities
Teamwork and Collaboration
Team Collaboration
Multitasking
Languages
English
Bengali
Hindi
Timeline
Subject Matter Expert
V Connect Global
04.2022 - 08.2024
Senior Process Associate
V CONNECT GLOBAL
09.2021 - 04.2022
Co-Founder Remo"s Restaurant
Self Employed Services
11.2020 - 07.2021
Senior Executive at Events & Client Servicing
Arohan Marketing
01.2019 - 02.2020
Trainee
Club Hotels HochSauerland
06.2011 - 11.2011
B.Sc Hospitality Studies - Food & Beverage Service
Institute of Advance Management
06.2011 - 07.2014
Central Board of Secondary Education -
Kendriya Vidyalay Army HQ
04.2010 - 05.2011
West Bengal Board of Secondary Education -
South Point School, India
04.2006 - 05.2007
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