Raja Rajeswari N

• Boosted O365 services awareness and engagement through strategic social media use and tailored content
• Optimized marketing strategies with in-depth market research for Microsoft O365Services
• Enhanced collaboration by building strong stakeholder relationships
• Consistently surpassed sales quotas by identifying growth opportunities and employing a client-focused selling approach.

• Drove significant revenue by identifying and capitalizing on upsell and cross-sell opportunities
• Boosted open and conversion rates through engaging content and strategic A/B testing
• Informed strategies with robust data models and key metric tracking, leveraging automation for efficiency
• Maintained CAN-SPAM compliance with effective opt-in and unsubscribe processes
• Exceeded sales quotas by aligning marketing efforts with business goals and collaborating with sales teams.

• Identified expansion opportunities through market research
• Implemented innovative lead generation strategies
• Collaborated with sales for better conversion rates
• Streamlined lead management processes for efficiency
• Utilized data insights for targeted outreach
• Provided leadership in team projects.

Project Name : NAPO
Tool : JIRA MS SQL
Role : Manual Tester

PROJECT DESCRIPTION :
The primary objective of NAPO Phase 2 is to rewrite the existing online Toyota Parts North America ("TPNA") system written in visual Age small talk . The existing TPNA system has been active for the last fifteen years using the old technology . This project will re-write the existing online system to J2EE and Oracle Web center Portal / ADF technology , while keeping the existing database structure that impacts the nightly production batch cycle . In addition to the TPNA replacement , emphasis has been put on re - engineering the process and incorporating ad-hoc systems that were created in response to the lack of functionality in TPNA . The ad-hoc systems include functionality previously written in Lotus Notes , Access , Excel and other sources .

RESPONSIBILITIES :

Facilitated communication with business analysts and teams to ensure clear understanding of client requirements.
Crafted and implemented test plans, scenarios, scripts, and traceability matrices for effective testing.
Executed UI and functional testing, overseeing issue resolution and regression processes.
Compiled system test reports to summarize findings after issue fixes and change requests.
Collaborated with clients to gather and clarify requirements for change requests.
Managed user acceptance testing (UAT) to validate functionality and enhance user experience.
Provided daily status updates to stakeholders and senior management for transparency.
Developed cross-functional insights to improve teamwork and meet project goals.
Contributed to metrics analysis, tracking defect turnaround and automation benefits.
Generated test summary reports using ALM management dashboards for strategic oversight.