Organized Deputy Manager with strong leadership, customer service and sales expertise. Proficient in scheduling, merchandising, cash handling and inventory management. Trustworthy, reliable and always professional.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deputy Manager
Axis Bank Ltd
Navi Mumbai
07.2022 - Current
Maintained up-to-date knowledge of company products and services.
Communicated regularly with customers to gain insights into their needs.
Provided customer service to clients by responding to inquiries, resolving complaints and processing transactions.
Educated customers about the benefits of various banking products offered by the branch.
Attended weekly team meetings to discuss progress towards branch goals.
Assisted customers in opening new accounts, including savings, checking and loan products.
Processed deposits, withdrawals, transfers and other account-related transactions accurately.
Analyzed customer portfolios and provided investment advice accordingly.
Assisted customers in setting up online access to their accounts.
ASSISTANT MANAGER
ICICI Bank Ltd
Navi Mumbai
12.2016 - 06.2022
Identified customer needs and provided appropriate banking solutions and services.
Cross-sold bank products such as credit cards, debit cards, investments and insurance plans to existing customers.
Advised customers on bank products, services and financial planning options.