RAJEEV KUMAR SAH
Team Leader Manegement
New Delhi
Summary
Dynamic sales operations leader with a proven track record at Flipkart Minutes, excelling in team motivation and strategic planning. Enhanced customer satisfaction and profitability through effective problem-solving and optimized pricing strategies. Skilled in team supervision and collaboration, fostering a positive work environment that drives performance and accountability.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Team Leader, Sales Operations
Flipkart Minutes
12.2025 - Current
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Increased overall profitability by optimizing pricing strategies based on market research and competitive analysis.
- Negotiated more favorable rates and delivery times with vendors.
Supervisor in Training
Zepto E - Commerce
11.2023 - 01.2025
- Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
- Developed employee skills through targeted training sessions, resulting in improved job performance.
- Resolved conflicts between team members diplomatically, promoting a harmonious workplace atmosphere.
- Established clear expectations for team members, leading to increased accountability and better overall performance.
- Assisted senior management in strategic planning endeavors aimed at positioning the organization for long-term success.
- Improved safety standards by conducting thorough inspections and enforcing strict compliance with regulations.
- Increased customer satisfaction with effective communication and timely resolution of issues.
Education
Bachelor of Arts - Political Honours
P.G.D.A.V SOL DELHI UNIVERSITY
New Delhi 10-2028
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Shift scheduling
Overtime management
Work Planning and Prioritization
Call center operations
Cash handling
SOP adherence
Loss prevention
Adaptability and flexibility
Relationship building
Hobbies
Learning New languages
Observation to make some things easier
Personal details
- FATHER'S NAME - AMEER KUMAR SAH
- DATE OF BIRTH - 13 / 12 / 2004
- GENDER - MALE
- MARITAL STATUS - SINGLE
- NATIONALITY - INDIAN
Timeline
Team Leader, Sales Operations
Flipkart Minutes
12.2025 - Current
Supervisor in Training
Zepto E - Commerce
11.2023 - 01.2025
Bachelor of Arts - Political Honours
P.G.D.A.V SOL DELHI UNIVERSITY