Rajeev Mishra
IT-Manager
Delhi,DL
Summary
Experienced and professional IT Manager with over 10+ years of valuable experience in monitoring project performance to ensure company success. Familiar and adept in working with engineering, industrial engineering, change management, and business transformation systems. Accustomed to handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications. Bringing forth a motivated attitude and the ability to establish strong and productive relationships with other company members.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
IT-Manager
Atlan Technologies Pvt. Ltd.
Delhi
03.2019 - Current
- Introduced open source software/application management infrastructure tools to create and manage virtual server computing environment and users platform.
- Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.
- Provided planning for annual budgets to fund IT projects and controlled spending within budget.
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
- Participated in all phases of system development life cycle, from requirements analysis through system implementation.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
Team Leader
Crestech Software System Pvt. Ltd.
Noida, U.P.
04.2016 - 02.2019
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Implemented network security equipment, including firewalls, two-factor authentication, and antivirus software for networks supporting 300 users.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Participated in all phases of system development life cycle, from requirements analysis through system implementation.
- Managing and troubleshooting of Cloud VPS servers as well as their in-house virtual platform.
System Engineer
XDBS PVT. LTD.
Noida, U.P.
10.2015 - 04.2016
- Configure and manged the server like as Asterisk and Free PBX Dialer 100 employees.
- Performed network security design and integration duties.
- Designed and evaluated WAN and LAN connectivity technologies.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
System Engineer
Reseller Box. Inc. and Dinsol Solution
Delhi
10.2013 - 10.2015
- Managing and troubleshooting of web applications servers such as cPanal, WHM, IIS, and Plesk etc.
- Responsible to configure and process the all server's backups and restore activity.
- Implementation of server security and monitor the system activity like software and hardware utilization.
- Provide online supports to the internal or external customer through Live Chat, Phone Support, Email Support and Ticket System.
IT-Executive
Mansukh Stock Brokers LTD
Delhi
01.2008 - 09.2013
- Responsible for administering and configuring of windows 2003 Active Directory like as Domain Users/Profiles, Group policies, Disk Quota, File Permissions on Windows 2003/2008 servers.
- Manage Network devices like as Cisco/D Link routers and switches, including installations, upgrades etc.
- Provided 2nd level+ support to Servers, Desktop, Helpdesk and Applications for problem resolution.
- Installing, configuration and troubleshooting of various desktop OS Windows XP/7/8, Ubuntu, Centos and application software’s like as Microsoft office/MS Outlook/Outlook express and ODIN, NEAT, BOLT, TAP server and backup office applications software.
Education
Bachelor of Arts -
DDU University
Gorakhpur 04.2004 - 04.2007
CCNA And CCNP Training
Networker Guru
Gurgaon 09.2012 - 01.2013
RHCE Training
New Horizon
Delhi 02.2007 - 06.2007
Diploma in Hardware & Networking
A-Set Institute
Delhi 05.2007 - 12.2007
Skills
AWS, Azure and GitHub
Linux,Mac and Windows OS
LDAP and Active Directory
Compliance Monitoring
Multitasking abilities
Vendor relationship management
Firewalls, VPNs and security products
Network infrastructure administration
Switches and routers
IT solution development
Virtualization technologies
Additional Information
- ACHIEVEMENTS , Achievement Name
Timeline
IT-Manager
Atlan Technologies Pvt. Ltd.
03.2019 - Current
Team Leader
Crestech Software System Pvt. Ltd.
04.2016 - 02.2019
System Engineer
XDBS PVT. LTD.
10.2015 - 04.2016
System Engineer
Reseller Box. Inc. and Dinsol Solution
10.2013 - 10.2015
CCNA And CCNP Training
Networker Guru
09.2012 - 01.2013
IT-Executive
Mansukh Stock Brokers LTD
01.2008 - 09.2013
Diploma in Hardware & Networking
A-Set Institute
05.2007 - 12.2007
RHCE Training
New Horizon
02.2007 - 06.2007
Bachelor of Arts -
DDU University
04.2004 - 04.2007