Rajeev V S
Kollam
Summary
Demonstrated expertise in elevating sales and improving customer satisfaction through strategic planning and market analysis.
Overview
29
29
years of professional experience
Work History
BRANCH HEAD
UNIMONI FINANCIAL SERVICES LTD
KOLLAM
12.2007 - Current
- Developed sales strategies that increased customer satisfaction and drove revenue growth.
- Analyzed market trends to identify growth opportunities.
- Managed daily branch operations, including staff scheduling and product distribution.
- Led team meetings to resolve operational issues and enhance team effectiveness.
- Assigned duties to employees while ensuring accuracy and timeliness.
- Maintained regular performance appraisals through ongoing reviews and feedback.
- Inspired team members to achieve full potential, driving branch profitability.
- Optimized daily operations to streamline processes and maximize branch revenue.
TEAM MANAGER
IDEA CELLULAR (Franchisee Operation).
KOLLAM
06.1999 - 11.2007
- Led team to improve customer engagement and satisfaction in region, resulting in increased loyalty.
- Motivated team members to consistently meet or exceed performance expectations, fostering a high-performance culture.
- Set objectives aligned with organizational goals; monitored performance against targets and provided actionable feedback.
BDM (Franchisee Development)
DELTA INNOVATIVE ENTERPRISES LTD (Deltagram).
COCHIN
04.1997 - 02.1999
- Developed strategic partnerships that expanded market reach and enhanced brand visibility, contributing to overall growth.
- Identified and onboarded potential business partners as franchisees across Kerala.
- Trained marketing team on product features and company protocols, enhancing team alignment and consistency.
Education
Master of Commerce - Accounting And Finance
Kerala University
Kollam06-1994
Bachelor of Commerce -
Kerala University
Kollam06-1989
Skills
- Sales strategy and business development
- Customer relationship management
- Market analysis
- Operations management
- Performance appraisal
Languages
Malayalam
Proficient (C2)
C2
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Timeline
BRANCH HEAD
UNIMONI FINANCIAL SERVICES LTD
12.2007 - Current
TEAM MANAGER
IDEA CELLULAR (Franchisee Operation).
06.1999 - 11.2007
BDM (Franchisee Development)
DELTA INNOVATIVE ENTERPRISES LTD (Deltagram).
04.1997 - 02.1999
Master of Commerce - Accounting And Finance
Kerala University
Bachelor of Commerce -
Kerala University