Senior Engineering Manager
Stripe
04.2024 - Current
- Leading the buildout of Stripe's Merchant Contract Onboarding Platform, a scalable, event-driven system using AWS Lambda, API Gateway, DynamoDB, and EventBridge, designed to process ~100K contract events/month with
- Leading the development of a new pricing platform for Stripe.
- Architected and launched a component health dashboard using CloudWatch, Lambda, and Grafana, improving incident visibility and reducing MTTR by ~45% for key merchant-facing services.
- Migrated legacy proposal workflows from Salesforce CRM to internal microservices on AWS, cutting dependency costs, reducing per-seller processing time by 30%, and saving ~2,500 manual hours annually.
- Scaled the team from 2 to 12 engineers across India, enabling 24/7 execution coverage and reducing platform delivery latency by ~40% through effective coordination and follow-the-sun development.
- Led 10+ high-severity incident responses with structured postmortems and recovery protocols, significantly improving platform stability and merchant satisfaction metrics.
- Mentored engineers across performance levels-promoted one to tech lead within 12 months and guided an underperforming engineer to meet expectations through targeted feedback and coaching loops.
- Resolved a critical legal entity mismatch issue, preventing misbilling incidents with multi-million dollar exposure, and directly improving platform financial accuracy and seller trust.
- Led the development of a data pipeline from the CRM platform to Stripe's Data Lake using Airflow and AppFlow.