Summary
Work History
Education
Work Preference
Timeline
AdministrativeAssistant

Rajesh Kumar

Bangalore

Summary

Engineering Manager with 12+ years of experience building scalable distributed systems, real-time data platforms, and high-availability fintech/SaaS solutions. Proven track record of driving 40%+ efficiency gains, reducing SLA breaches, and leading cross-geo teams. Expertise in AWS serverless microservices, AI-driven orchestration, and system design. Adept at scaling teams, setting OKRs, managing incidents, and aligning cross-functional stakeholders to deliver business outcomes.

Work History

Senior Engineering Manager

Stripe
04.2024 - Current
  • Designed & launched Merchant Contract Onboarding Platform (~100K contract events/month) → reduced manual work 40% & improved SLA compliance 25%.
  • Built Agentic AI Merchant Onboarding Assistant (Planner–Executor model + AWS Lambda + Grafana) → cut onboarding cycle 35%.
  • Migrated Salesforce workflows → AWS microservices, saving ~2,500 hours/year & reducing processing time 30%.
  • Architected pricing platform enabling dynamic revenue models.
  • Led 10+ high-severity incidents with postmortems → improved platform resilience.
  • Scaled India team 2 → 14 engineers, boosting delivery velocity 40%.

Technical Lead Manager ( Staff )

PayPal
Bangalore
01.2022 - 04.2024
  • Re-architected support case platform handling millions of cases/month.
  • Partnered with Product & CX teams to design workflows → reduced agent handling time & improved platform availability.

Engineering Lead

Salesforce
07.2021 - 01.2022
  • Revamped Sales Cloud lead routing system → improved assignment latency 25%.

Senior Software Engineer

Akamai Technologies
08.2019 - 01.2021
  • Developed partner portal backend services → streamlined partner onboarding & engagement.

Technical Lead Manager

Morgan Stanley
10.2017 - 07.2019
  • Built AWS-based data integration pipelines for sales funnel analytics across business units.

Software Engineer

Accenture | CGI
09.2013 - 09.2017
  • Delivered large-scale CRM data migrations & backend services using Java.

Education

Bachelor of Technology -

WBUT
07.2013

Work Preference

Work Type

Full Time

Timeline

Senior Engineering Manager

Stripe
04.2024 - Current

Technical Lead Manager ( Staff )

PayPal
01.2022 - 04.2024

Engineering Lead

Salesforce
07.2021 - 01.2022

Senior Software Engineer

Akamai Technologies
08.2019 - 01.2021

Technical Lead Manager

Morgan Stanley
10.2017 - 07.2019

Software Engineer

Accenture | CGI
09.2013 - 09.2017

Bachelor of Technology -

WBUT

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Rajesh Kumar