Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Timeline
Generic
Rajesh Kumar

Rajesh Kumar

Palampur

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Virtual Relationship Manager

HDFC BANK
Mohali
03.2023 - Current
  • Managed virtual customer relationships, including responding to inquiries and complaints in a timely manner.
  • Evaluated customer needs and proposed specific benefits options.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.

Education

MBA - Accounting And Finance

Central University Of Himachal Pradesh
Dharamshala
08-2020

BBA -

GGDSD College Rajpur
Palampur
07-2017

Skills

  • Goal-Oriented
  • Effective customer communication
  • Relationship Management
  • Financial Advising
  • Portfolio Growth
  • Customer Service
  • Cross selling
  • Customer Portfolio Management

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Beginner
A1

Certification

  • IRDAI Certified

Hobbies

  • Playing Cricket
  • Swimming
  • Watching Podcast

Timeline

Virtual Relationship Manager

HDFC BANK
03.2023 - Current

MBA - Accounting And Finance

Central University Of Himachal Pradesh

BBA -

GGDSD College Rajpur
Rajesh Kumar