Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Virtual Relationship Manager
HDFC BANK
Mohali
03.2023 - Current
Managed virtual customer relationships, including responding to inquiries and complaints in a timely manner.
Evaluated customer needs and proposed specific benefits options.
Achieved client loyalty through quality, productivity, service and proactive management.
Resolved customer complaints regarding sales and service.
Supported sales team members to drive growth and development.