RAJESH KUMAR BERA
Zonal Warehouse And Administrative Manager
93, Ramkrishnapur Lane, Shibpur, Howrah.,WB
Summary
Procurement expert with proven track record in strategic sourcing, supplier negotiation, and cost reduction. Strong focus on team collaboration and adaptability, ensuring reliable and consistent performance. Adept at analyzing market trends, managing vendor relationships, and optimizing procurement processes. Known for high standards and delivering impactful results.
Overview
19
19
years of professional experience
Work History
Zonal Warehouse Administrative Manager
DTDC Express Ltd
10.2013 - Current
- Led strategic sourcing initiatives to optimize material supply chains and reduce costs by 15% in the last fiscal year.
- Implemented inventory management systems, resulting in a 30% decrease in material waste and improved stock accuracy.
- Collaborated with cross-functional teams to forecast material requirements, ensuring timely availability for production schedules.
- Developed and maintained relationships with Customers & key suppliers, negotiating contracts that increased service levels and reduced lead times.
- Oversaw the procurement process, including the selection and evaluation of vendors, ensuring compliance with corporate quality standards.
- Conducted regular market analysis to stay updated on trends and fluctuations in material pricing, enabling informed decision-making. Managed supplier performance evaluations, establishing key performance indicators to drive accountability, and continuous enhancement of supplier services.
- Generated comprehensive reports on material management activities, and presented them to senior management to inform strategic planning.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Branch Manager
Great Eastern Appliance Pvt Ltd
01.2012 - 09.2013
- Oversaw daily branch operations, ensuring high levels of customer service and operational efficiency.
- Implemented strategic sales initiatives that resulted in a 20% increase in branch revenue within the first year.
- Led a team of 75 staff members, providing coaching and mentorship to enhance performance and professional development.
- Developed and maintained relationships with high-value clients, increasing customer retention rates by 25%.
Center Manager
Digicomp Complete Solutions Ltd
12.2010 - 12.2011
- Total 15 Engineers use to report me every day, They are deputed in the center to take care of all customers who are walking to the centers with there Dell Units.
- Conducted performance evaluations and provided actionable feedback to team members, promoting continuous professional development and skill enhancement.
- Digicomp Complete Solution is a outsourced Company by Dell India Ltd.
Team leader
CMS Info Systems Pvt Ltd
08.2009 - 11.2010
- Led a diverse team towards achieving collective goals, fostering an environment of collaboration and excellence.
- Implemented performance metrics and KPIs to evaluate team effectiveness and drive continuous improvement.
- Facilitated team training sessions to enhance skill sets and ensure alignment with organizational objectives.
- Coordinated project management efforts, ensuring timely delivery of tasks while maintaining quality standards.
Call Center Executive
First Source Solutions Pvt Ltd
03.2007 - 07.2009
- Handled incoming customer inquiries, providing accurate information and resolving issues efficiently as a Call Center Executive.
- Utilized CRM software to track customer interactions and ensure high-quality service delivery in the call center environment.
Education
MBA - Supply Chain Management
Amity University
Kolkata03-2010
M.COM (H) - undefined
Karimcity Collage
Jamshedpur03-2007
B.COM (H) - undefined
Ranchi University
Jamshedpur07-2005
Intermediate (12th Standard) - undefined
Andhra Association English School
Jamshedpur03-2002
Matriculation (10th) - undefined
Andhra Association English School
Jamshedpur03-2000
Skills
- Budget planning
- Problem-solving abilities
- Administrative background
- Negotiation
- Teamwork and collaboration
Timeline
Zonal Warehouse Administrative Manager
DTDC Express Ltd
10.2013 - Current
Branch Manager
Great Eastern Appliance Pvt Ltd
01.2012 - 09.2013
Center Manager
Digicomp Complete Solutions Ltd
12.2010 - 12.2011
Team leader
CMS Info Systems Pvt Ltd
08.2009 - 11.2010
Call Center Executive
First Source Solutions Pvt Ltd
03.2007 - 07.2009
M.COM (H) - undefined
Karimcity Collage
B.COM (H) - undefined
Ranchi University
Intermediate (12th Standard) - undefined
Andhra Association English School
Matriculation (10th) - undefined
Andhra Association English School
MBA - Supply Chain Management
Amity University