RAJESHWARAN AMBIRAJAN
Erode
Summary
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Overview
11
11
years of professional experience
Work History
Store Owner
SONY authourized service centre
Erode
02.2021 - Current
Service Technical Lead/Manager
Sony Authorized Service Centre
Tirupur
09.2013 - 01.2021
- I have a great passion working and analyzing the electronic devices and it’s built in parts. I have learned techniques, explored and done hands-on experiments/repairs on gadgets such as Mobiles, Laptops, Camera, Tablets and LCD TV, Audio sets
Education
B.Com -
Hindustan College of Arts & Science, Coimbatore
01.2012
Skills
- Having around 10 years of expert experience in Sony
- Excellent reputation for resolving problem ,Improving customer satisfaction and driving all operational improvements
- Service oriented nature and analytical approach to resolving customer problem
- Technology resource integration
- process improvement ,Ability to prioritize,Hardware and software issue in Mobile,TV,Laptop etc
Accomplishments
- Honored " Best Service Excellence Sony Authorized service centre 2021-2022.
- Honored " ROI (Revenue of income )Achieving Sony Authorized service centre 2021-2022.
- Honored " Best Service Excellence Sony Authorized service centre 2022-2023.
Training
- Troubleshoot Hardware and Software problems, Chennai Sony Service Centre, 01/27/14
- EM Part Repair Training, Sony Branch Office, 06/18/15
- Bravia Training, Chennai Sony SSE, 06/25/15
- LCD Panel Repair Workshop, Chennai SSE, 04/09/17
DECLARATION:
I hereby declare that the above furnished information are true the best of my knowledge and belief. I am sure I will keep up to the expectations of the management.
Timeline
Store Owner
SONY authourized service centre
02.2021 - Current
Service Technical Lead/Manager
Sony Authorized Service Centre
09.2013 - 01.2021
B.Com -
Hindustan College of Arts & Science, Coimbatore
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