Technical Lead with over 17 years of experience in the apparel and soft home industry. Worked with a slew of global partners in the industry. Stickler for quality outputs and ensuring upskilling of the team. Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Manager Technical
FIORA BUSINESS SUPPORT SURVICES PVT LTD(TRENT GROUIP//WESTSIDE)
Mumbai
11.2024 - Current
Provided technical support to manufacturing vendors for production issues and troubleshooting.
Mentor in training new technicians on garment construction and quality control methods.
Coordinated with suppliers to source materials that meet design specifications and timelines.
Researched new technologies that could be utilized within the garment making process.
Organized special events, such as vendor technical and quality training, or workshops featuring company products and requirements.
Performed quality control checks on garments to ensure conformity to customer specifications.
Identified areas of improvement in the production process to increase efficiency and reduce costs.
Assisted in the development of new garments from concept designs through final product samples.
Analyzed customer feedback regarding fit and comfort levels of garments produced by company.
Provided technical advice on fabric selection, pattern design, sewing techniques, or other aspects of garment construction.
Maintained customer expectations with open consultations and frequent communication.
Maximized performance by monitoring daily activities and mentoring team members (4 + 12).
Maximized performance by monitoring daily activities and mentoring team members (4++16).
Global Trainer: Technical Design Certification, Workshops and Empowerment program.
Closely working with the Customer Technical Design to develop new product categories for ISC REGION (India, Bangladesh, Vietnam, Sri Lanka, Jordan & Egypt).
Being a part of Partner / Vendor Allocation team- Examine Vendor forte and competency before placing product on production unit. Guiding partners / vendors on new technique & updates.
Identifying barriers and root causes of issues + performance gaps and to provide corrective action with team for positive result. Identify differences between establishment standards and user applications, thereby suggest modifications to conform as per set standards.
Retrieving, Reviewing, and analysing technical defects and provide suggestion for better result.
Technical skills (pattern making, product safety and manufacturing guidelines)
Product Technologist. Responsible from Product Risk Assessment, Root Cause Analysis till Production Technical support.
Identified issues, analysed information and provided solutions for the challenges.
Include regular participation in continuous improvement frameworks by generating suggestions, engaging in problem-solving activities to support teamwork.
To take on the role of a Product Technologist. Responsible for Product Risk Assessment, Root Cause Analysis & Production Technical support.
Responsible for proto/fit/PP sample. Raised FTPR to 90%.
Being a part of buying meetings with the buyers/ vendors - Providing orders, negotiating prices, providing style inputs.
Visiting partner sites / vendors on a regular basis to keep a track on orders/ developments/ plan of action for running & upcoming seasons
Identifying barriers and root causes of QI issues and performance gaps. Handling In line inspection, midline inspection & final inspection / shipment schedule according to AQL-2.5 system.
Retrieving, Reviewing and analysing QI data (On-Line, Mid Line & Final Inspection) for all the brands. Right from raw material stage till the product is produced & packed.
Product Technologist. Responsible for checking fits, size sets, and PP samples.
Coordinating with the merchandising department for sample approval for all the buyers. Collecting and producing written documentation for reporting findings from other departments.
Ensuring regular meetings with the buyers on a weekly basis to discuss production and developments.
Performing trend analysis and identifying quality improvement opportunities.
Quality Officer
Alps Industries Pvt. Ltd
Ghaziabad
08.2008 - 09.2010
Department: R&D and Instrumental Laboratory.
Job Responsibilities:
To assure the quality of products up to customer satisfaction. Monitoring adherence to quality systems and maintaining requisite process documents.
Responsible for fiber to fabric physical and chemical testing.
Physio-Chemical Analysis of Herbs, Natural Dyes, and Additives.
Exposure to hands-on testing of the construction details of the fabric, such as GSM, EPI, PPI, yarn count, yarn strength, TPI, etc.
Education
Diploma - Apparel Pattern Making
Apparel Institute of Management
Gurgaon
12.2012
Post Graduate - Diploma - Textile Design
UPBTE
Lucknow
07.2008
Internship - Fibre to madeup
Alps Industries
07.2008
Bachelor of Science - PCM
CSJM University
Raebareili
01.2007
Skills
Performance Tracking and Evaluations
Management Skill - Ability to be a team leader as well as a team player Accountable for driving results through the team
Coaching, Training, Motivation, and Innovation
Managing Operations and Efficiency
Issue and Conflict Resolution
Technical Proficiency and Performance-driven
Knowledge and Experience in working with 3D pattern software such as Browzwear, CLO, and Optitex
Ensure adherence to company policies, standards, processes, and compliance Continuous quality improvement and Team management
Technical Trainer
Have been responsible for mentoring to upskill technicians
Purchasing: Buying
Worked closely with teams to ensure optimum purchases whilst adhering to quality standards
Quality / Compliance
With forte built on Quality, have ensured compliance to the strictest guidelines of the brands
General Skills and Activities: Liaison
Have ensured Quality compliances, by actively liaisoning with the brand & the Partner production units
General Engineering
Ensured Continuous Inspection & designing improvement areas
Certification
Lean Six Sigma Green Belt
Kohl's (Certified Technical Design)
BEST POST GRADUATION PROJECT (Graduation Show)
Technical Proficiency and Performance-driven
Languages
English 10, Hindi 9
Timeline
Sr. Manager Technical
FIORA BUSINESS SUPPORT SURVICES PVT LTD(TRENT GROUIP//WESTSIDE)