RAKESH BARUN
Summary
Senior Manager with extensive experience at The Guardians Real Estate Advisory, specializing in customer relationship management and negotiation. Achieved sales of INR 148 crore within 10 months, demonstrating strong performance and results-driven approach. Skilled in team leadership and creating impactful presentations, fostering success through strategic partnerships and client engagement.
Overview
18
18
years of professional experience
Work History
Senior Manager (Sales)
The Guardians Real Estate Advisory PVT LTD
Mumbai
01.2022 - Current
- Directed sourcing and closing efforts for developers in Mumbai.
- Boosted sales through effective collaboration with channel partners.
- Achieved sales goals by cultivating and securing new customer relationships.
- Prepared persuasive sales presentations to highlight the success and credibility of properties.
- Sold high volumes of properties, surpassing sales targets.
- Managed key real estate transactions and maintained client relationships to encourage repeat business.
- Dynamix Parkwood D5 tower (Thane): Sold 12 units generating INR 13.20 crore in 3 months.
- The Prestige City (Mulund): Sold 75 units generating INR 148 crore in 10 months.
- Sheth Avalon (Thane): Sold 2 units generating INR 10.5 crore in 18 days.
- Vaibhav Laxmi (Chembur): Sold 6 units generating INR 6.8 crore in 2 months.
- Crescent (Silverwood): Sold 2 units generating INR 3 crore in 1 month.
- Dynamix Parkwood D6 tower (Thane): Sold 19 units generating INR 23.75 crore in 3 months.
- Chandak Highscape: Sold 6 units generating 10.75 crore in 4 months.
- Bhoomi Lakescape: Sold 10 units generating 15 crores in 2 months.
- Ashar Merac: Sold 9 units generating 13.50 crores in 2 months.
Customer Relation- Manager
CBRE
08.2019 - 01.2022
- Monthly Meetings with Occupants/Tenants.
- Audit of tenants’ expectations & gap follow up.
- Visitor Management.
- Information & help desk services.
- Plan & give out max at services.
- Outlets & retail promotions.
- Security Management.
Assistant Manager
Rustomjee Group
01.2018 - 01.2019
- Handover & Facility.
- Customer Loyalty Program.
- Dealing with Client Post Possession of flats.
- Taking hand over from Operation team of the flat and handing over same to the owners.
- Knowledge of all documentation and related paper work for completion of handover.
- Planning manpower requirements during handover process.
- Co-ordination with Construction & Housekeeping Team to resolve any issues related to civil works.
- Generating references from existing client for future sales.
- Overall responsible for Customer Satisfaction.
Sr Executive
Lodha Group
02.2016 - 01.2018
- Dealing with Client Post Possession of flats.
- Taking hand over from Operation team of the flat and handing over same to the owners.
- Knowledge of all documentation and related paper work for completion of handover.
- Planning manpower requirements during handover process.
- Co-ordination with Construction & Housekeeping Team to resolve any issues related to civil works.
- Generating references from existing client for future sales.
- Overall responsible for Customer Satisfaction.
Cabin Crew
Jet Airways
06.2007 - 05.2015
- Greeting passengers as they board and exit the plane.
- Showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled.
- Serving meals and refreshments.
- Checking the condition, provision of emergency equipment and demonstrating emergency equipment safety procedures.
- Administering first aid and dealing with emergencies.
- Selling duty-free commercial goods & pursuing sales target.
- Complete Safety of the Passenger.
- Producing written flight reports after completing a journey.
- Numerous Letters of Appreciation & Complimentary letters and Passengers Comments on Exemplary services provided to Customers on many occasions.
- Graduated with First Class honors degree.
- Trained & Educated Others.
- Promotions.
- Saved time by coming up with efficient methods & tools.
- Employee of the month in Lodha Group.
- Elected to lead Fire/Evacuation drills in CBRE.
Education
Bachelors - Hospitality & Tourism Management Studies
Anjuman-I- Islam IHMCT / Mumbai University
Mumbai04.2007
HSC -
Shree Sanatan Dharam Vidyalaya& Jr. College
Mumbai04.2004
Skills
- Customer relationship management
- Negotiation techniques
- Team leadership
- Presentation skills
- Networking skills
- Time management
- Problem-solving abilities
- Teamwork
- Negotiation and conflict resolution
- Decision-making
Accomplishments
- Numerous Letters of Appreciation & Complimentary letters and Passengers Comments on Exemplary services provided to Customers on many occasions.
- Graduated with First Class honors degree.
- Trained & Educated Others.
- Promotions.
- Saved time by coming up with efficient methods & tools.
- Employee of the month in Lodha Group.
- Elected to lead Fire/Evacuation drills in CBRE.
Hobbies and Interests
- Listening to Music
- Cooking
- Singing
- Reading
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Elementary (A2)
A2
Timeline
Senior Manager (Sales)
The Guardians Real Estate Advisory PVT LTD
01.2022 - Current
Customer Relation- Manager
CBRE
08.2019 - 01.2022
Assistant Manager
Rustomjee Group
01.2018 - 01.2019
Sr Executive
Lodha Group
02.2016 - 01.2018
Cabin Crew
Jet Airways
06.2007 - 05.2015
Bachelors - Hospitality & Tourism Management Studies
Anjuman-I- Islam IHMCT / Mumbai University
HSC -
Shree Sanatan Dharam Vidyalaya& Jr. College
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