Rakesh Babu GC
Bangalore
Summary
Dynamic professional with extensive experience in client servicing and operations at Multiplier Brand Solutions. Proven track record in achieving revenue targets and enhancing brand visibility through strategic marketing initiatives. Skilled in data analysis and project coordination, with a strong focus on client satisfaction and effective communication.
Overview
19
19
years of professional experience
Work History
Sr. Manager - Client Servicing & Operations - South
Multiplier Brand Solutions
Bangalore
04.2022 - Current
- Achieved annual revenue targets through strategic key account management and client retention initiatives.
- Spearheaded retail fixture development, brand store execution, shop-in-shop concepts, and POS solutions to enhance brand visibility.
- Led vendor onboarding, negotiations, and compliance, ensuring efficient project delivery.
- Facilitated cross-functional collaboration with design, production, and marketing teams to meet project milestones.
- Managed end-to-end client communication, conflict resolution, and issue escalation to uphold client satisfaction.
- Supervised operations and execution teams to consistently meet 95%+ KPIs across campaigns.
Manager – Marketing & Operations
PreCarMart.com
Bangalore
06.2019 - 03.2022
- Developed and executed BTL marketing campaigns, driving customer acquisition and lead generation.
- Oversaw social media marketing, public relations, and event management to enhance brand positioning.
- Managed competitor analysis and marketing strategy evaluation to stay ahead in the market.
Manager – Marketing & Operations
Reliance Jewels (Reliance Retail Ltd.)
Bangalore
12.2014 - 05.2019
- Orchestrated BTL marketing activities, including cross-promotional tie-ups and event management.
- Planned new product launches, ensuring effective communication and execution at all retail points.
- Analysed marketing ROI and provided strategic insights to senior management.
Assistant Manager – Marketing
Mine Diamonds (Malabar Gold & Diamonds)
Bangalore
04.2014 - 12.2014
- Led product launches, sales campaigns, and ATL marketing initiatives.
- Participated in exhibitions to drive lead generation and brand awareness.
Deputy Manager – Sales & Marketing
Strata Retail and Technology Services Pvt. Ltd.
Bangalore
09.2008 - 04.2014
- Executed ATL campaigns, sales initiatives, and lead generation programs.
- Enhanced brand visibility through creative marketing strategies.
Team Leader
Concept Jewellery India Pvt. Ltd.
Bangalore
09.2006 - 08.2008
- Managed vendor relationships, stock management, and store visibility.
- Led the sales team, ensuring daily reporting and customer satisfaction.
Education
Graduate Diploma in Business Management - Retail Management
Indian Institute of Management Studies
Bangalore01.2009
DBA - Business Administration
Indian Institute of Management Studies
Bangalore01.2006
SSLC -
V.E.S High School
Bangalore01.2005
Skills
- Event management and project coordination
- CRM software proficiency
- Presentation and reporting skills
- Data analysis and market research
- Budget oversight and financial planning
- Communication tools expertise
- Documentation and record-keeping
Languages
- Kannada
- Hindi
- English
- Telugu
- Tamil
- Malayalam
Timeline
Sr. Manager - Client Servicing & Operations - South
Multiplier Brand Solutions
04.2022 - Current
Manager – Marketing & Operations
PreCarMart.com
06.2019 - 03.2022
Manager – Marketing & Operations
Reliance Jewels (Reliance Retail Ltd.)
12.2014 - 05.2019
Assistant Manager – Marketing
Mine Diamonds (Malabar Gold & Diamonds)
04.2014 - 12.2014
Deputy Manager – Sales & Marketing
Strata Retail and Technology Services Pvt. Ltd.
09.2008 - 04.2014
Team Leader
Concept Jewellery India Pvt. Ltd.
09.2006 - 08.2008
Graduate Diploma in Business Management - Retail Management
Indian Institute of Management Studies
DBA - Business Administration
Indian Institute of Management Studies
SSLC -
V.E.S High School
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