RAMASAMY K

Accounts Payable:

• Managing the AP team activities (invoice processing, expenses, and payment processing) for the construction-based client located in Australia and Malaysia.
• Traveled to transition in 2018 to take over the new project from the client location to Wipro for the Asia region (Malaysia, Singapore, China, Japan). The project was successfully completed, and knowledge transfer was given to the team, and the go-live went well.
• Handling the escalation emails received from clients, vendors, and sorting out the issue.
• Monitor the payment activity and transfer the files to the banks, void the checks in the system, and request the stop payment for the check on the bank's website.
• Assigning work to the team members, ensuring that the work is completed within the SLA, and motivating the team members to achieve the day-to-day targets.
• Preparing pending and production reports for internal purposes to validate the productivity and the cases handled by the individual team members.
• Is there any problem with the supplier regarding the payment? Call the supplier on the telephone and solve the issue very shortly.
• Preparing and sharing monthly and daily reports, such as MSR, SLA, and the Pending report, within the team as management, and preparing the Team Monthly performance PPT, then sharing the presentation with the client during the monthly call.
• Conducting training sessions and assisting the new joiners in the process.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Reviewing reconciliation files and clearing the open items.

Statement Reconciliation and Help Desk:

• Handling non-merchandise email and store email that pertains to customers, and responding to their queries on TAT.
• To analyze the deduction queries by validating the POD, packing slip, and processing the invoice for repayment if the deduction is not valid.
• WIRE PAYMENT – Processing the invoice through WIRE, which was already paid by the third party, and fixing the JE in the system (ORACLE) once validating the backup received from the treasury team.
• Sending the statement request to the vendors on a monthly basis, and ensuring the vendor statements are reconciled within the SLA.
• Following up with the vendors for the missing invoices and the credits that are not in their statement.
• Researching chargeback invoices that were disputed by the vendors.
• To analyze the e-mail that was sent by the vendors and respond to their queries on TAT.
• Preparing the weekly base report for ASN (Advance Shipping Notice) and sharing it with onshore. The purpose of the ASN Analysis is to verify the accuracy of the shipments made by the vendor to the store.