Accomplished Senior Payroll Analyst with over 11 years of experience and a proven track record at ADP. Adept at managing complex payroll systems across ANZ, ensuring compliance and accuracy. Demonstrates expertise in SAP and exceptional communication skills, with significant achievements in system enhancements and client relationship management. Skilled in employee training, showcasing a blend of technical proficiency and leadership excellence.
• Managing end-to-end payroll for multiple clients in the Australia and New Zealand regions.
• Possessing strong system knowledge of legislation to ensure accurate results and compliance with the latest changes in Australian and New Zealand legislation.
• Proactively managing all pre- and post-payroll activities, such as hiring, organizational changes, terminations, payslip transfers, bank files & EFT etc.
• Solid experience in performing multiple reconciliations, such as net pay checks, tax checks, bonus checks, bank details checks, Super and Kiwi checks, termination payment checks, STP YTD checks, and Pay Day Filing checks to verify and ensure all system payments are accurate.
• Ensure the timely sharing of all essential regular reports, such as Pay Register, WTR, claims, leave reports, and others, within the agreed timelines.
• Extensive testing experience to keep systems updated with the latest enhancements resulting from legislative changes or new client requirements.
• Well-versed in handling client tickets for any critical system issues or payroll inconsistencies, effectively addressing client expectations, payroll challenges, and any discrepancies encountered in the current system.
• Maintain a good rapport with clients by holding regular weekly post-production calls to provide updates on payrolls, address client queries, and engage in valuable discussions to understand the client's needs and sentiments.
• Skilled in team-building activities to engage and motivate the team both professionally and personally, and responsible for training the team with presentations on the latest system updates.
• Playing Guitar
• Painting and Pencil arts