RAMYAJYOTI NATH SHARMA
KENDRAPARA
Summary
Dynamic Front Office Executive adept at multitasking and fostering collaborative team environments. Recognized for delivering exceptional customer service and identifying needs swiftly to drive satisfaction and loyalty. Dedicated Front Office Executive with proven skills in customer service, complaint resolution, and team collaboration. Committed to enhancing customer satisfaction through innovative solutions and efficient service. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Front Office Executive
HOTEL RAILVIEW
BHUBANESWAR
03.2016 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
+2 - ICOM
BALUGAON
KHORDHA BALUGAON02-2003
Skills
- Customer relationship management
- Customer service
- Complaint resolution
- Team collaboration
- Sales tracking
- Microsoft Word
- Good Telephone Etiquette
- Multitasking Abilities
- Supervision and leadership
- Google drive
- IDS Software Proficiency
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Front Office Executive
HOTEL RAILVIEW
03.2016 - 05.2025
+2 - ICOM
BALUGAON