Ranganath Sripathy

• Responsible for the successful operation of our customers' IT system landscapes.
• Support them with professional consulting and support.
• Ensuring that customers' IT landscapes are continuously maintained, updated and optimized.
• Coordinating and implementing customer requirements and projects with a focus on cloud technologies and infrastructure.
• Ensuring budgeted and contracted services are delivered and escalating when contractual parameters are exceeded.
• Supporting the continuous improvement of SAP service processes within Technical Service Management and the Cloud organization.
• Acting as a key account responsible for the customer satisfaction and acting as trusted customer advisor during the cloud rise journey to S/4 HANA.
• Primary contact for the customer regarding technology discussions.
• Recognized as the escalation point for technical issues for the ECS customer landscape.
• Deep understanding of customer landscape and its interfaces.
• Understanding the customer business, goals and challenges in order to suggest solutions/innovation.
• Advises customers on technical requirements, constraints and support in all sorts of technical situations (incl. IT critical situations) throughout their lifecycle within ECS.
• Handling team of 35 People managing there KRA metrics and performing People Management roles.
• Resolving vulnerability for SAP Landscape.
• Working on Audit needs (technical & Auditors) and SOX compliance across the landscape.
• Working on Implementing the Proof of Concept based upon the business requirements cased and demonstrate the value to the Business.
• Experience with SAP BASIS Administration and housekeeping tasks and Patching, Upgrade - Planning and execution tasks.
• Primary technical point of contact for Client Delivery Manager (CDM).
• Identifies and positions services that deliver value to the customer from the existing ECS portfolio.

• Experience in coordinating with SAP Basis and Infrastructure teams to ensure smooth integration and operation of SAP Astrazeneca Landscape.
• Conduct training sessions for end-users on using SAP functionalities and features.
• Overseeing the implementation, customization, and enhancement of SAP software within the organization.
• Providing strategic direction and guidance on SAP-related initiatives to senior leadership.
• Collaborating with external vendors and partners to integrate SAP solutions with other systems and applications.
• Leading the development and implementation of SAP best practices and standards within the organization.
• Ensuring compliance with SAP governance policies and regulations.
• Providing training and support to end users on SAP functionality and processes.
• Monitoring and evaluating system performance and making recommendations for enhancements or upgrades.
• Overseeing the implementation, customization, and maintenance of SAP systems for clients.
• Leading a team of service managers and technical consultants to ensure successful delivery of SAP projects.
• Serving as the main point of contact for clients, providing regular updates on project status and resolving any issues that may arise.
• Conducting performance reviews and providing ongoing training and development for team members.
• Developing and implementing service strategies to meet clients needs and improve the overall customer experience.
• Monitoring service performance metrics to ensure alignment with company goals and objectives.
• Staying up-to-date on the latest SAP technologies and best practices to provide innovative solutions for clients.

Senior SAP Basis Consultant – SAP EWM Migration Project

Nestlé | Global

Project Overview:
Led SAP Basis activities for a large-scale SAP EWM migration project, ensuring seamless transition and system stability across global operations.

Key Responsibilities & Achievements:

• Managed SAP EWM migration from legacy systems to S/4HANA, ensuring compliance with Nestlé’s global standards and timelines.
• Performed system sizing, installation, and configuration of SAP EWM components, optimizing performance for high-volume warehouse operations.
• Executed Unicode conversion and database migration using SUM/DMO, reducing downtime and ensuring data integrity.
• Implemented high-availability and disaster recovery strategies, achieving 99.9% system uptime post-migration.
• Coordinated with cross-functional teams (Basis, ABAP, Functional, and Infrastructure) to resolve technical dependencies and streamline cutover activities.
• Optimized transport management and change control processes, reducing deployment errors by 30%.
• Conducted performance tuning and health checks post-migration, improving system response times by 20%.
• Provided knowledge transfer and documentation for ongoing support, ensuring smooth handover to operations teams.
• Directed and developed a team of 6 SAP Basis consultants, achieving a 20% improvement in incident resolution time and ensuring high-quality support for SAP EWM landscapes.
• Oversaw end-to-end operations, reducing system downtime by 15% through proactive monitoring and performance optimization.
• Collaborated with HR and cross-functional stakeholders to implement compliance and development programs, resulting in 100% audit compliance and improved employee engagement scores.
• Led recruitment and onboarding, successfully integrating 4 new team members within 30 days, accelerating team scalability.
• Established KPIs and governance frameworks, driving a 25% increase in SLA adherence and enhancing customer satisfaction ratings.
• Acted as the primary escalation point for complex technical issues, resolving 95% of escalations within agreed timelines through global team coordination.
• Fostered a culture of accountability and growth, achieving a 90% employee retention rate and improved team performance metrics.
• Ensured strict adherence to internal policies and audit requirements, maintaining zero compliance breaches.

Supported global SAP initiatives, contributing to successful integration of Chennai and European SAP Basis teams, improving global system harmonization and reducing duplication of efforts by 30%

• Experience working with SAP Systems including ECC, BW, CRM, and Solution Manager.
• Lead and manage SAP Basis team to ensure system availability, performance, and security.
• Perform system upgrades, patches, and migrations as needed.
• Responsible for installation, configuration, and maintenance of SAP systems and landscapes.
• Work with SAP vendors and consultants to resolve complex technical issues.
• Manage user access and security roles within SAP systems.
• Collaborate with functional teams to ensure seamless integration and alignment with business needs.
• Provide training and mentorship to junior members of the Basis team.

• Experience working with SAP Systems including ECC, BW, CRM, and Solution Manager.
• Lead and manage SAP Basis team to ensure system availability, performance, and security.
• Responsible for installation, configuration, and maintenance of SAP systems and landscapes.
• Perform system upgrades, patches, and migrations as needed.
• Monitor system performance and troubleshoot issues to ensure optimal system functionality.
• Manage user access and security roles within SAP systems.
• Collaborate with functional teams to ensure seamless integration and alignment with business needs.
• Develop and implement backup and disaster recovery procedures for SAP systems.
• Work with SAP vendors and consultants to resolve complex technical issues.
• Provide training and mentorship to junior members of the Basis team.

• Monitor system performance and troubleshoot issues to ensure optimal system functionality.
• Manage user access and security roles within SAP systems.
• Collaborate with functional teams to ensure seamless integration and alignment with business needs.
• Develop and implement backup and disaster recovery procedures for SAP systems.
• Work with SAP vendors and consultants to resolve complex technical issues.
• Provide training and mentorship to junior members of the Basis team.