Ranjan Kumar Behera
Bengaluru
Summary
Results-oriented Sales Leader with 6 years of fintech experience specializing in merchant acquisition, KPI management, and team
leadership. Skilled in end-to-end merchant lifecycle management and sales strategy execution. Recognized for outstanding contributions and currently pursuing an MBA in Marketing to enhance strategic and managerial capabilities.
High-performing Senior Area Sales Manager with significant experience in managing sales teams and implementing strategic plans to increase revenue. Strengths lie in leadership, effective communication, and problem-solving skills, as well as a proven ability to foster relationships with key stakeholders. Previous roles have demonstrated success in driving team performance and achieving targets, showing solid understanding of market trends and customer needs.
Overview
3
3
Languages
1
1
Certification
18
18
years of post-secondary education
6
6
years of professional experience
Work History
Senior Area Sales Manager
PhonePe
09.2024 - Current
- Led and motivated field sales teams, driving merchant acquisition and adoption of PhonePe payment solutions.
- Coached and mentored team members, conducting training and performance reviews to elevate skills and effectiveness.
- Coaching and mentoring team members, conduct training and performance reviews to improve skills and productivity.
- Managed end-to-end merchant onboarding and grievance resolution, ensuring high satisfaction through efficient operational coordination.
- Analyzed sales performance and market trends to refine sales strategies, identifying key growth opportunities.
- Contributed to retail outlet automation initiatives, generating consistent revenue growth from new and existing merchants.
Team Lead
Paytm (One97 Communication Ltd)
06.2023 - 09.2024
- Led regional sales and service operations, driving merchant onboarding for QR, Soundbox, loan and insurance products.
- Managed recruitment, training, development, and performance reviews of large field team, achieving sales targets and operational SLAs.
- Designed and tracked sales KPIs by providing MIS reports to state and zonal heads for data-driven decision-making.
- Handled end-to-end merchant lifecycle, overseeing onboarding, grievance redressal, and logistics for field deployment.
- Recognized as Top Performer in EDC sales and awarded for outstanding sales performance.
Team Lead
Park+ (Parviom technologies pvt ltd)
05.2022 - 05.2023
- Managed sales budgets and developed go-to-market strategies for FASTag, car wash, and other products, boosted market presence.
- Owned sales budgets and developed go-to-market strategies for FASTag, car wash and other products.
- Built and scaled teams across sales and operations while conducting training for field service engineers to improve service quality.
- Collaborated with operations and area managers to ensure timely service delivery, supporting revenue growth.
- Received Employee of the Month award for exceptional sales and customer service. of the Month for outstanding sales performance and customer service.
Team Lead
Tata nexarc
11.2021 - 05.2022
- Led TNM team to increase MSME registrations, generating qualified SaaS leads for tender and quotation products.
- Managed sales budgets, partnering with cluster sales managers to conduct regional training sessions that enhanced product adoption.
- Established operational structures and scaled sales functions, enhancing regional sales effectiveness.
- Received the Outstanding Performer Award and recognition for mentoring contributions.
Group Lead
Paytm Services
05.2020 - 10.2021
- Directed sales and service operations for merchant products, achieving growth in adoption of Paytm QR, Soundbox, and insurance/loan offerings.
- Managed large field team for merchant onboarding and product training, while enhancing customer engagement and onboarding experience.
- Mentored new team members, increasing sales effectiveness and driving higher merchant retention rates.
Education
MBA - Sales And Marketing Management
Amity University Online
Delhi , India 07.2024 - 09.2026
Data Trained - Data Science
Data Trained Education
Mumbai, India 09.2023 - 09.2024
Master of Arts - Bachelor of Arts
Shri Jagannath Sanskrit Vishwavidyalaya
Odisha Puri, India 06.2019 - 04.2022
Bachelor of Arts - Pre-University Course (PUC) – 12th Grade
Shri Jagannath Sanskrit Vishwavidyalaya
Puri Odisha, India 03.2016 - 04.2018
Secondary (10th) – Board of Secondary Education, Odisha - General Education
BSE Odisha
Bhubaneswar Odisha, India 04.2000 - 06.2010
Skills
- Sales & Business Development
- Revenue Growth
- Sales Forecasting
- Sales Reporting
- Market Analysis
- CRM Management
- Data-Driven Decision Making
- Team Leadership
- Performance Management
- Stakeholder Management
- Territory Management
- Strategic Acquisition
Personal Information
Title: Senior Area Sales Manager
Projects
Title: Senior Area Sales Manager
Accomplishments
- Accomplishments
- 2× South Hall of Fame Award Winner at PhonePe, recognized among the Top 3 First-Level Managers in the Bengaluru Region for outstanding sales performance, business growth, and leadership.
- Achieved 'Top Performer' in EDC sales and highest incentive earner award at Paytm in 2021 and 2022. Received 'Outstanding Performer Award' at Tata Nexarc and 'Employee of the Month' recognition at Park Plus for exceptional sales performance and customer service.
Certification
Diploma in Office Automation Course (DOA), Excel Mastery, Data Analysis Certification | Data Trained Education
EXTRA CURRICULAR
Title: Senior Area Sales Manager
HOBBIES
Title: Senior Area Sales Manager
Languages
Hindi
Beginner
A1
English
Proficient
C2
Kannada
Proficient
C2
Timeline
Senior Area Sales Manager
PhonePe
09.2024 - Current
MBA - Sales And Marketing Management
Amity University Online
07.2024 - 09.2026
Data Trained - Data Science
Data Trained Education
09.2023 - 09.2024
Team Lead
Paytm (One97 Communication Ltd)
06.2023 - 09.2024
Team Lead
Park+ (Parviom technologies pvt ltd)
05.2022 - 05.2023
Team Lead
Tata nexarc
11.2021 - 05.2022
Group Lead
Paytm Services
05.2020 - 10.2021
Master of Arts - Bachelor of Arts
Shri Jagannath Sanskrit Vishwavidyalaya
06.2019 - 04.2022
Bachelor of Arts - Pre-University Course (PUC) – 12th Grade
Shri Jagannath Sanskrit Vishwavidyalaya
03.2016 - 04.2018
Secondary (10th) – Board of Secondary Education, Odisha - General Education
BSE Odisha
04.2000 - 06.2010