RANJANA CHAUDHARY
Signature Global Synera Sector 81A Gurgaon
Summary
Mortgage Sales Executive with keen knowledge of property market trend and strong initiative and desire to exceed sales targets. Proven capability in customer relationship management with excellent sales management expertise. Customer driven with intense focus on quality of service to deliver substantial results.
Overview
4
4
years of professional experience
Work History
Sales Executive - Home Loans
INDIABULLS HOUSING FINANCE LTD.
Gurgaon
04.2022 - 06.2024
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Trained junior sales staff on techniques for improving customer service experience.
- Attended industry events to build relationships with key contacts in the field.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Used cold calling and networking to sell products and services.
- Ensured compliance with sales policies, practices, and legal requirements.
- Set and monitored sales targets for individual team members and the team as a whole.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
Sales Executive
Reliance Jio
Lucknow
12.2020 - 06.2021
- Negotiated contracts with clients on behalf of the company.
- Performed in-depth analysis of competitor's pricing, products, and services.
Education
MBA - HR & MARKETING
RR INSTITUE OF MODEN TECHNOLOGY LUCKMOW
LUCKNOW10-2019
B.COM -
CAREER CONVENT GIRLS DEGREE COLLEGE
LUCKNOW06-2016
INTERMEDIATE -
BVPIC BIRDPUR
SIDDHARTHNAGAR06-2012
HIGH SCHOOL -
KISAN INTER COLLEGE
USKA BAZAR SIDDHARTHNAGAR07-2010
Skills
- Goal-Oriented
- Compliance understanding
- Mortgage Knowledge
- Loan Processing Coordination
- Customer Relations
- Data Entry
- Relationship Building
- Problem Solving
- Good Communication
- Microsoft Office, Excel
- Self Motivation
Languages
Hindi
Beginner
A1
English
Beginner
A1
Timeline
Sales Executive - Home Loans
INDIABULLS HOUSING FINANCE LTD.
04.2022 - 06.2024
Sales Executive
Reliance Jio
12.2020 - 06.2021
MBA - HR & MARKETING
RR INSTITUE OF MODEN TECHNOLOGY LUCKMOW
B.COM -
CAREER CONVENT GIRLS DEGREE COLLEGE
INTERMEDIATE -
BVPIC BIRDPUR
HIGH SCHOOL -
KISAN INTER COLLEGE
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