SANTOSH KHICHI
Jaipur
Summary
Resourceful Sales Executive with over 2 years of experience educating customers on loan products and facilitating loan application processes. Detailed and friendly professional with in-depth knowledge of latest mortgage products and related legislative changes paired with strong understanding of sales pipelines.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Executive - Home Loans
SBI Securities
07.2023 - Current
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Maintained responsibility for accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Achieved consistent sales growth by developing a territory plan and executing strategic action steps.
- Participated in trade shows and industry events as a company representative, generating new leads while strengthening existing relationships.
- Consistently maintained accurate records of all client interactions To build Relations.
Key Resource- Customer Relations
HDFC Sales Ltd.
12.2022 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
- Built relationships with customers to encourage repeat business.
Education
Master of Arts - Hindi Literature
Rajasthan University
Jaipur, India04.2022
B.Ed -
Subodh Girls TT College
Jaipur, India01.2020
Master of Social Work -
MDS University Ajmer
Ajmer07.2016
Bachelor of Arts -
MDS University Ajmer
Beawar, India04.2014
12th -
Govt sr. Sc. School bar
01.2010
Skills
- Team work
- Goal-Oriented
- Mortgage Knowledge
- Loan Origination
- Compliance understanding
- Industry Awareness
- CRM proficiency
- Pipeline Management
- Customer Relations
- Loan Processing Coordination
Certification
RSCIT, 2017
Personal Information
- Father's Name: Heera khan khichi
- Mother's Name: Sarbati Devi
- Date of Birth: 07/20/94
- Marital Status: Unmarried
Personal Qualifications
- Master of social work, MDS University Ajmer, 2014-2016
- Bachelor of Arts, MDS University Ajmer, 2011-2014
- 12th, Govt sr. Sc. School bar, 2010
Hobbies and Interests
- Reading Stories
- Playing Badminton
- Traveling
Disclaimer
I have by declared that all the information provided by me is true and best to my knowledge.
Timeline
Sales Executive - Home Loans
SBI Securities
07.2023 - Current
Key Resource- Customer Relations
HDFC Sales Ltd.
12.2022 - 06.2023
Master of Arts - Hindi Literature
Rajasthan University
B.Ed -
Subodh Girls TT College
Master of Social Work -
MDS University Ajmer
Bachelor of Arts -
MDS University Ajmer
12th -
Govt sr. Sc. School bar
RSCIT, 2017
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