Passionate System Engineer with 4+ years of experience in the BFSI domain. Proficient in Oracle SQL, Unix, Ansible, and ITIL Processes. I thrive on challenges, consistently thinking outside the box to deliver innovative solutions
Overview
5
5
years of professional experience
1
1
Certification
Work History
Systems Engineer
Tata Consultancy Services
GURUGRAM
12.2021 - Current
Provided critical support for Anti Money Laundering applications across APAC, EMEA, and AMER regions.
Designed, tested, and deployed Ansible playbooks to automate processes, reducing manual intervention. Established rules and alerts using ITRS Geneos to monitor application performance effectively.
Conducted continuous monitoring with BMC Control-M to analyze and resolve batch processing issues.
Collaborated with teams to enhance operational efficiency through automation and monitoring tools.
Managed ServiceNow tickets for incident resolution, problem management (PRB), and task tracking, similar to Jira workflows. Ensured timely updates, coordination with cross-functional teams, and resolution of technical issues in alignment with SLAs.
Software Developer
IView Labs Pvt. Ltd.
01.2021 - 08.2021
Developed frontend platform website, integrating authentication system using React.js.
Collaborated on UI components to enhance user experience and functionality.
Software Developer
Vismap Labs (RYD)
06.2020 - 07.2020
Engineered Frontpage of Edutech Platform website featuring authentication system.
Education
B. Tech ( Computer Science )
IIIT Vadodara
Gandhinagar Campus
01-2021
Skills
Incident, Change and Problem Management
Automation via Ansible
SQL Developer
Linux/Unix
Data Structure
DBMS
HTML, CSS, Javascript, ReactJS
Tools: BMC Control-M, ITRS Geneos, Informatica Power Center Workflow Monitor, Atomic UC4, ServiceNow
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services