RANJIT SINGH
Mohali
Summary
Results-oriented Senior Manager with proven expertise in driving business enhancements and growth through strategic improvements. Excels in cross-functional collaboration and process optimization. Committed to fostering operational efficiency and delivering impactful results.
Overview
13
13
years of professional experience
Work History
Senior Manager, Corporate Salary
Indusind Bank Limited
Mohali
09.2024 - Current
- Developed strategic plans to drive growth in corporate banking products.
- Led corporate banking teams to enhance client relationships and service delivery.
- Identified cross-selling opportunities across different product lines.
Manager Corporate Salary
Au Small Finance Bank Ltd.
Mohali
06.2022 - 09.2024
- Managed compliance with regulatory requirements and banking policies.
- Developed training programs to improve staff performance and engagement.
- Led cross-functional teams to enhance customer service strategies.
Customer Service Manager
DCB Bank Ltd.
Panchkula
03.2021 - 05.2022
- Managed daily operations of customer service team to ensure exceptional service.
- Implemented feedback systems to improve service delivery and customer satisfaction.
- Coordinated communication between departments to resolve customer issues efficiently.
Deputy Manager Corporate Salary
Kotak Mahindra Bank Ltd.
Chandigarh
10.2017 - 03.2021
- Developed strategies to streamline customer service processes, decreasing wait times.
- Developed and implemented process improvements that enhanced customer service efficiency.
- Implemented training programs for new staff on banking products and services.
- Led team meetings to enhance communication and improve service delivery.
- Managed daily operations and ensured compliance with banking regulations.
Assistant Manager Sales
Indusind Bank Ltd.
Chandigarh
10.2015 - 10.2017
- Developed strategic sales plans to enhance customer engagement and retention.
- Managed client relationships, addressing concerns and ensuring satisfaction with services.
- Analyzed market trends to identify opportunities for product improvement.
Business Developer Executive
Axis Bank Ltd.
Mohali
06.2013 - 05.2015
- Developed strategic partnerships to enhance business opportunities and client engagement.
- Identified market trends to guide product offerings and service enhancements.
- Analyzed customer feedback to refine services and increase satisfaction levels.
Education
MBA - Marketing
IT Zone Sector-70, S.A.S Nagar
Mohali04-2025
BBA - Finance Marketing
S.S.M College Dinanagar
Punajb01-2011
Senior Secondary - Non-Medical
S.G.A.D. Khalsa Sr. Sec. School Dharival
Punjab01-2008
Secondary - General Studies
S.Z.S.F.S. Public School Dharival
Punjab01-2006
Skills
- Client relationship management
- Customer relationship management
- Strategic planning
- Market analysis
- Budget management
- Operational efficiency
- Employee training
- Team leadership
- Cross-selling strategies
PERSONAL DETAILS:-
Language Known: English, Hindi, Punjabi
Interests and Activities
Watching Movie, Reading Holy Books, Driving, Accepting new challenges.
Declaration
I hereby declare that all the above information is valid and correct up tp best of my knowledge. DATE: ___________ PLACE: ___________ Ranjit Singh
Timeline
Senior Manager, Corporate Salary
Indusind Bank Limited
09.2024 - Current
Manager Corporate Salary
Au Small Finance Bank Ltd.
06.2022 - 09.2024
Customer Service Manager
DCB Bank Ltd.
03.2021 - 05.2022
Deputy Manager Corporate Salary
Kotak Mahindra Bank Ltd.
10.2017 - 03.2021
Assistant Manager Sales
Indusind Bank Ltd.
10.2015 - 10.2017
Business Developer Executive
Axis Bank Ltd.
06.2013 - 05.2015
MBA - Marketing
IT Zone Sector-70, S.A.S Nagar
BBA - Finance Marketing
S.S.M College Dinanagar
Senior Secondary - Non-Medical
S.G.A.D. Khalsa Sr. Sec. School Dharival
Secondary - General Studies
S.Z.S.F.S. Public School Dharival