Rashmi Bhagat
Kolkata
Summary
Seasoned Deputy Manager of Operations with background in managing diverse teams, optimizing processes, and improving operational efficiencies. Strengths include strategic planning, team leadership, and project management. Proven ability to drive process improvements leading to significant cost savings and enhanced productivity in previous roles. Commitment to fostering a collaborative work environment that encourages innovation and growth.
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
4
4
years of professional experience
Work History
Deputy Manager of Operations
Icici bank
Kolkata
07.2021 - Current
- Developed and implemented operational policies and procedures to ensure efficient operations.
- Monitored progress of projects, identified potential problems, and created solutions to address them.
- Organized meetings with stakeholders to discuss business objectives, strategies, and plans.
- Direct import bill ,Export bill negotiations, Trade online ,Corporate internet banking ,Import LC , Inland LC , EPC & PCFC , Taxation ,Domestic OBOF , Kyc , AML, Bank Guarantee, Risk and compliance, Overseas Direct Investment , Money Markets , Swift Payment , Payment Gateway .
- Trained in Sanction Screening and Transaction Monitoring process.Performed Screening and dismissing the alerts on Sanctions and Transaction Monitoring alerts.• Sanction Screening – Conducting checks on the triggered customer profile with Sanction Individual/Entity/Vesselsafter exhaustive (Internal and External) check providing the conclusion to their profiles.Conducting investigation of complex & high-risk Sanctions alerts across the region, following Global Standards onthe decision-making skills of false positives.Effectively supporting the Alert investigations Lead's and providing SME support to implementation of globally ledSanctions change initiatives within region and more specifically within Regional Alert Investigations Team.Ensure full adherence to Global Standards Policy within Region, including but not limited to related SanctionsGuidance & Operating Procedures. Support Alert Investigation Lead's in identifying Sanctions themes and trendsTransaction Monitoring – Monitoring the transactions on triggered customer profile if there is any suspiciousactivity in the customer account or not and providing conclusion to those profiles.Worked as Subject Matter Expert (SME) providing knowledge and support to the new joiners regarding process.
Education
Master of Science - Computer Science
Swami Vivekanand University
Merrut09-2021
Bachelor of Science - Computer Science
Patna Women’s College
Patna08-2018
High School Diploma -
St Joseph’s High School
Patna06-2013
Skills
- Aml kyc, Trade based money laundering
- FX , Vostro Account ,GR WAIVER
- Cross border repository
- Capital accounts , Negotiation , Bill Discounting
- CLS, SWIFT and RTGS settlements
- Bank guarantees
- MS-Word, Excel & PPT Anti-Money Laundering Transaction Monitoring
Languages
English
First Language
Timeline
Deputy Manager of Operations
Icici bank
07.2021 - Current
Master of Science - Computer Science
Swami Vivekanand University
Bachelor of Science - Computer Science
Patna Women’s College
High School Diploma -
St Joseph’s High School