Ravi Bhushan

Provide travel support through multiple contact channels: chat, call and email.

Work on PNR creation , cancellation, Date change, voluntary and involuntary Changes .

Conduct thorough consultations with clients to understand their travel preferences, needs, and

objectives.

Deliver exceptional customer service throughout the entire travel process, from booking to post-

trip follow-up.

Address and resolve any client inquiries, issues, or concerns promptly and professionally.

Worked on various GDS ( Amadeus, Galileo and Sabre ) for PNR creation , cancellation and changes and was working on escalations

• Provided expert technical support to clients, ensuring smooth operation of their satellite systems.
• Increased customer satisfaction by providing efficient technical support and product recommendations.
• Provided technical support during live events, ensuring smooth transmission and resolving issues promptly.
• Increased customer satisfaction by providing efficient technical support and troubleshooting assistance.