Ravi Khandelwal

Zonal Sales Planning:

• Handling LFR (Tata Croma) account in West, East & MPCG region, for sales & training of VAS products of CDIT devices.
• Managing sales & made the account profitable in assigned geography. Responsible for growth & revenue generation from Zone.
• Sales Planning & execution for driving the Sales of Device protection plans (Insurance) such as Mobile, Laptop Screen Protection, TV Component Warranty, Home appliance repair plans etc.

Partner management :

• Establishing, developing and maintaining business relationships with key stakeholders of the croma and developing opportunities for growth in business.
• Working closely with Croma team to get positive results day on day to achieve desired goal.
• Reviewing monthly, quarterly and yearly sale of zone during regular meetings with Croma team.
• Focus on product knowledge and effecting Sales pitching of products to get maximum conversions.
• Conducting regular training programs at Croma to spread deep knowledge to existing new staffs & Stores.

Team & Sales management :

• Define and cascade various targets to the frontline team monthly & quarterly.
• Reviewing & analyzing the performance of team basis of allocated cluster/region, target & product wise results. Driving identified Initiatives in the Zone to achieve the overall sales objectives.
• Responsible for internal manpower planning, recognition platforms for both channel partners/employees for the Zone.

• Handling the defined region for software Sales, Support, Implementation for Channel Sales Partners.
• Products used by : - Manufacturers, FMCG, FnB
• Product: uERP, Tracet, uBooks, Surefile, Taxilla, Entransact etc
• Managing Partner life cycle, Pre-Sales, Post Sales support to partner.
• Promotional Activities to generate sales of POS, ERP, Retail, Manufacturing etc Software
• Leading the region's sales and support activities along with partner
• Responsible for successful implementation, user training and positive feedback.
• Consulting on the configuration of ERP according to need and business flow
• Cold Calling, Joint Visit with Partner for Demonstration, Large account Meeting.
• Business study, Requirement Gathering, Solution proposal etc
• Involvement in Sales & Marketing processes with Company & Partners, Customer service processes and Business intelligence gathering, Competition analysis.

• Domain : - Retail, FMCG, F&B & Distribution
• Products : EasyPOS Finance, Zopper Retail (WEB POS), Zopper Connect (CRM App)
• Worked as Team Leader of Product Consultants & Sales, Work start and ends with analysis of daily hurdles, User Stories, Consultation, Sale Plan and achievement, Team motivation & Success.
• In depth KRA as follows:
• Understands the client's Business Objectives and System Need.
• Coordinating with customer and Team for software Sales, training, Installation, Gaps understand.
• Consulting with users on the configuration of software and configuring software solution, Ensuring the successful implementation and post implementation process
• GAP Analysis & Product Enhancement: Analyze the GAPs and create product enhancement document
• Data Migration: Help to Prepare the master data for UAT and GO Live
• UAT (User Acceptance Testing) Testing Deployment & Training: Create a testing environment at customer place and provide the functional training based on UAT Checklist

• Implementation of software Applications in FnB & FMCG units.
• POS, ERP installation & training to end user. Training to the CEO level.
• Pre-Sales and After Sales support to the Channel partners and end users.
• Gap analysis between existing billing system to proposed system, Customer requirement Gathering.
• Analysis of Business requirement -Suggestion to the Customers for best option.
• Lead generation and Demonstration to the Customer.
• Cold Calling and drive the direct sales & reference sales.

• Software Used by : Automobile, Retail
• Handled the biggest account in automobile which Maruti Suzuki India Limited in Madhya Pradesh region.
• Setting up the Various modules in software application at client site, trouble shooting errors and ensuring successful implementation.
• Support to the Automobile Software Called Automate and SMS Engine Configuration with SQL
• Training to across Authorized service centres owners & staff.
• Understanding customer needs and priorities to providing quality services.
• Online, onsite software demonstration, travel and visit to client location with MP region, Clients are MASS.
• Upselling & Follow up for Contract renewal.