Summary
Overview
Work History
Education
Skills
Personal Information
Roles and Responsibilities
Timeline
Receptionist
Ravi Ranjan

Ravi Ranjan

Sr. Operation Associate At Yatra / Adventure Nation
New Delhi

Summary

B.E from RITS Bhopal. I am working in Yatra as Sr. operation Associate

Overview

9
9
years of professional experience

Work History

Sr. operation Associate

yatra.com / Adventure Nation
05.2017 - 01.2024


  • Collaborated with peers and other business areas to leverage best practices.
  • From past 7 year, I am working in Yatra in product and operation team
  • My role here to manage vendor, product and Corporate booking

Sr Executive

OYO
04.2015 - 03.2017
  • Proven ability to manage operation and service effectively People-oriented, outstanding communication skills.

Education

B.Tech/B.E.( Other Engineering ) -

Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal

Skills

Inventory Managementundefined

Personal Information

  • Date of Birth: 10/16/92
  • Gender: Male

Roles and Responsibilities

Vendor Management:

  • On-boarded vendors effectively, establishing mutually beneficial relationships.
  • Negotiated favorable rates and terms, demonstrating strong vendor management skills.

Website Product Launch and Management:

  • Orchestrated the successful launch of new products on the website, ensuring alignment with marketing strategies.
  • Managed product life cycles, including updates, removals, and promotions to maximize online presence.

Corporate Tie-Up Management:

  • Cultivated strategic partnerships with corporate clients to drive business growth.
  • Negotiated and managed corporate rates and agreements, ensuring mutually beneficial collaborations.

Booking Coordination and Optimization:

  • Streamlined booking processes to minimize errors and enhance efficiency.
  • Implemented strategies to optimize booking systems, resulting in increased reservation accuracy.

Client Communication and Satisfaction:

  • Ensured prompt confirmation of bookings, exceeding client expectations.
  • Provided suitable alternatives and effectively handled client queries and complaints, contributing to high customer satisfaction.

Financial Management:

  • Processed invoices accurately and collaborated with the account team to manage pending payments.
  • Investigated and resolved financial queries, showcasing attention to detail and financial acumen.

Administration:

  • Undertook general administrative tasks, streamlining office procedures for increased efficiency.
  • Collaborated with cross-functional teams to address administrative needs and support company-wide goals.

Timeline

Sr. operation Associate

yatra.com / Adventure Nation
05.2017 - 01.2024

Sr Executive

OYO
04.2015 - 03.2017

B.Tech/B.E.( Other Engineering ) -

Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), Bhopal
Ravi RanjanSr. Operation Associate At Yatra / Adventure Nation