KARAN BISHT
NEW DELHI
Summary
Dynamic customer service professional with experience at Concentrix India, excelling in prioritizing concerns and multitasking. Demonstrated emotional intelligence and leadership skills, consistently delivering exceptional support and enhancing customer satisfaction. Eager to leverage strong management abilities and a commitment to continuous learning in a challenging new role.
Overview
3
3
years of professional experience
Work History
CHAT AND EMAIL PROCESS
CONCENTRIX DAKSH INDIA PRIVATE LTD.
06.2022 - 01.2025
- Providing real- time support to the customer with the help of special Tool
- Working hand in hand with Quality.
- Skills: Prioritizing concern, Customer service excellence, Multitasking between concern, Emotional Intelligence and control.
- Personal Qualities: Strong motivational and leadership skills, Eager to learn new things, Good Management skills & multi-tasking.
Education
BACHELORS - BA PROGRAMME
SCHOOL OF OPEN LEARNING, UNIVERSITY OF DELHI
NEW DELHI11.2022
SR. SECONDARY SCHOOL -
11.2019
HIGHER SECONDARY SCHOOL -
05.2017
Skills
- Prioritizing concern
- Customer service excellence
- Multitasking between concern
- Emotional Intelligence and control
Personal Information
- Date of birth: 12/13/0000
- Nationality: INDIAN
Languages
- HINDI
- ENGLISH
Disclaimer
I do hereby declare that all information given above is true to the best of my knowledge and belief.
Typing Efficiency
35 WPM
Personal Qualities
- Strong motivational and leadership skills
- Eager to learn new things
- Good Management skills & multi-tasking
Timeline
CHAT AND EMAIL PROCESS
CONCENTRIX DAKSH INDIA PRIVATE LTD.
06.2022 - 01.2025
BACHELORS - BA PROGRAMME
SCHOOL OF OPEN LEARNING, UNIVERSITY OF DELHI
SR. SECONDARY SCHOOL -
HIGHER SECONDARY SCHOOL -
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