Ravi Shukla
Sales Manager
Gurgaon
Summary
Experienced Sales Manager with a six-year track record in High-End Sales and Product Management. Proven expertise in developing and implementing strategic sales initiatives, exceeding revenue targets, and cultivating lasting client relationships. Possesses in-depth knowledge of the high-end market and a keen understanding of product management principles. A results-driven leader with a strong focus on team collaboration, client satisfaction, and achieving organizational goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager Sales
Fortuna Retail Private Limited
Gurgaon
01.2019 - Current
- Assisted sales team with completing customer transactions and managing issues.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Created and Executed Sales OKR strategy for monitoring each HNI account for maximum NPS score and increased retention rate.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Associate
Policy Bazaar Web Aggregator Private Limited
Gurgaon
07.2018 - 12.2018
- Helped customers compare and empower them to make the best decision as per their financial benefits.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately maintain a high conversion rate throughout my stint with rigorous folow-ups.
- Passed continuous feedbacks to quality team and product team regarding customer view point on the products and how to improve on our services.
Sales Executive - Key Accounts
Sikriwar Aqua Beverages
Varanasi
07.2017 - 06.2018
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Conducted economic and demographic research and analysis to produce critical reports.
Education
Batchelor In Technology - Mechanical Engineering
Graphic Era University
Dehradun 07.2013 - 06.2017
Skills
Strategic Planning
undefinedTimeline
Assistant Manager Sales
Fortuna Retail Private Limited
01.2019 - Current
Sales Associate
Policy Bazaar Web Aggregator Private Limited
07.2018 - 12.2018
Sales Executive - Key Accounts
Sikriwar Aqua Beverages
07.2017 - 06.2018
Batchelor In Technology - Mechanical Engineering
Graphic Era University
07.2013 - 06.2017
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